Map
Detailed Information
- Place Types Shoe store
- Address 867-869 Fulham Rd, Fulham, London SW6 5HP, UK
- Coordinate 51.4740474,-0.207023
- Website http://www.profeet.co.uk/
- Rating 4.5
- Compound Code FQFV+J5 London, UK
Photos
Reviews
The best customer service experience I have ever had.
I have used profeet once before for a custom liner which I would recommend. I had an excellent experience last time which was eclipsed this time. I had a technician called mark who was brilliant, there was not one thing that could have been improved. He talked me through everything he was doing with the insoles to the point where I felt like I was an expert. His warmth and friendliness was above and beyond the call of duty and the end product was perfect for my feet. I would recommend profeet to everyone I know as a result. I would rate this place ten stars if I could.
Profeet have been one of the most professional setups I have ever dealt with.
The help, communication and efficiency have been second too none.
All my future running purchases will be given to these guys.
Support the specialists!
I spent many years feeling pain in my feet and ankles and after going to Profeet my problems were solved. I've had the opportunity to go there twice and have always been answered by Charlotte and Steve. They were always very thoughtful and an excellent professionalism. I can tell you both the result was very satisfactory. Thank you very much for the team. I would thoroughly recommend their services.
Always buy my trainers here, i have high bridge and arches, running is never an issue after custom inner soles and propper fitting. They also sorted out my ski boots in one sitting which i can never thank them enough for.
Long term review update:
After 3 years and various tweaks trying to make it fit better and 2 re-assessments of the boots by other well recognised professional fitters I have decided to retire the one fitted by profeet due to it being the incorrect boot size for me. I have developed a painful calcaneus bump at my heel due to poor fitting which I’m told will never go away. Left two stars since as per below profeet tried to fix it but in the end being the wrong boot size it would never get 100%. It is disappointing to have such an error from specialised fitters.
Original: review
Great service pre/after sale - its common stores providing a good service to complete the sale but Profeet definitely cares about their customers after the sale. In very busy times and over 1 year my purchase, I have been seen to adjust my ski boot twice without any resentment (and cost). I feel they would keep adjusting my boot until I'm happy! I will be back once I need to buy a new liner or boot. Great job guys keep the good work!
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