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Staveley Head

Dee House Deeside Ind Est, Deeside CH5 2NS, UK

+44 333 370 7777

Map

Detailed Information

Place Types Insurance agency
Address Dee House Deeside Ind Est, Deeside CH5 2NS, UK
Coordinate 53.2303993,-3.0116446
Website https://www.staveleyhead.co.uk/
Rating 3.7
Compound Code 6WFJ+9J Connah's Quay, UK

Openning hours

Monday 9:00 AM – 5:30 PM
Tuesday 9:00 AM – 5:30 PM
Wednesday 9:00 AM – 5:30 PM
Thursday 9:00 AM – 5:30 PM
Friday 9:00 AM – 5:30 PM
Saturday Closed
Sunday Closed

Photos

Reviews

J king (09/09/2020)

Changed my mind 3 years I've been with them they've been bought out by onesure and what a horrendous service this year... told me my documents are all fine and i paid full then i get an email saying they need more documents then i provided them and the day before my insurance is due to start i get an email saying accepted then 2 minutes later they're rejected and im un insured by the end of day also i was threatened by them saying i cannot sell car parts on my policy because i sold my old audi alloys online and they found the add 🤔 if company is watching you that much they're looking for something to use against you in a claim if needed i would suggest everyone avoid onesure im still on hold to customer services and i doubt they'll answer

David Bird (12/01/2020)

Crooks. They wont answer your calls or emails but will cancel your insurance for not getting in touch with them. Many a time sitting on hold for 40mins to be told about lack of staff due to corona then cut off. Months of trying to get a refund as it was entirely not my fault and I got £30 back from £320. Almost 5 months of chasing and I get this... "When your policy was set up you paid £320.31, included in that was a non-refundable administration fee of £35 so your premium without that is £285.31. I can see that the insurance company have charged you 50% for the time on cover (10 days maybe), giving a refund of £142.65 but then we charge for loss of commission which totalled at £22.29. We also have an £85 cancellation fee and a £5 refund fee." Got 1 star because google doesn`t accept zero.

LJ HOGAN (09/29/2020)

Tried to cancel after less than 24hrs as not covered properly at storage site. Not happy. Still waiting for my refund. Went with Caravan Guard insurance much better...

Nile De Chevanne (12/24/2019)

Stay away from this company they will charge you extortionate exit fees and seriously need to be looked into for unfair trading practices. There are far better companies out there....They appear to be cheap but they are cheap for a reason and they will keep adding fees to your policy. Message me before you even consider taking out insurance with this place and I will send you a photo of there sham charges!! Always the same robotic response from there joke of a customer service.

Dan Williams (12/22/2019)

from making the call to receiving all insurance documents it could not have been easier, i had to ring to change some of the details and cover a week later and all this was done and the papers sent almost straight away. Fantastic, thanks

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