Map
Detailed Information
- Place Types Jewelry store
- Address 108 Elwick Rd, Ashford TN23 1YA, UK
- Coordinate 51.1475081,0.8691266
- Website https://stores.claires.com/gb-ken/ashford/145.html&utm_source=l
- Rating 3.8
- Compound Code 4VX9+8W Ashford, UK
Photos
Reviews
Extremely rude and unhelpful staff!!
I purchased earrings yesterday and after a few hours, I got a chance to go through my shopping again and realised I can’t see the fixing clasp of the earrings due to longsightedness.
I called the place and asked I know that it’s store policy to not refund pierced earrings but since I haven’t even been home or tried them, can I come around to at least replace them with something else.
The lady on the phone told me,”yes sure, come over and we will sort you out”!
I reached, and was very rudely told NO WE WILL NOT AS ITS AGAINST STORE POLICY!
I was dumbstruck totally! Why waste my time and effort to park and come back to town !! Why couldn’t she tell me the same thing on the phone!! She was so unbelievably rude !!
Never ever going back there!!
Great offer on all items of buy 3 get 3 free
Good service too
There is too much in the floor space of a small shop. Not buggy or wheelchair friendly due to the lack of floor space between stands. Friendly helpful staff.
Love there jewellery etc
Overpriced rubbish, got followed around shop but staff and felt like criminal, decided not to buy there!
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