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AXA Direct Motor Claims

Century Place, 5 Lamberts Rd, Royal Tunbridge Wells, Tunbridge Wells TN2 3EH, UK
Map
Detailed Information
  • Place Types Insurance agency
  • Address Century Place, 5 Lamberts Rd, Royal Tunbridge Wells, Tunbridge Wells TN2 3EH, UK
  • Coordinate 51.1517947,0.2849753
  • Website Unknown
  • Rating 1.7
  • Compound Code 572M+PX Tunbridge Wells, UK
Openning hours
  • Monday Open 24 hours
  • Tuesday Open 24 hours
  • Wednesday Open 24 hours
  • Thursday Open 24 hours
  • Friday Open 24 hours
  • Saturday Open 24 hours
  • Sunday Open 24 hours
Reviews
fugi “if ya dnt know” lion (03/11/2020)
Wouldn't have given them any stars after spending 7.5hrs over all to axa to sort out my car 3 months later just sent my car to Lexus didn't want after market parts on my car to devalue it no no. After paying fully com price they squirm from their duty to repair I could go on but might end up writing a magazine.also took out a health policy sent in a doctor's certificate and still no response stay clear stay far go with one of their rival company's smh................ Make complaints they have compensated me for 2 complains mind you didn't cover my losses so now taken them to the financial ombudsman
Husham Memar (husham) (12/03/2019)
Bad body shop people No one understands or wants to help Hole and n the wall body shops are so called approved repairers My experience with AXA has been that they sent to me to repair my car after an accident and then they gave me the car back. Followed by the car has stopped again. Now No one wants to take responsibility to fix my car because of the existing claim They keep you on the phone for ever and no one calls you back when they say they will call back. I have been chasing two weeks now after they took the car for a month and half to fix the car Take my advise. DONT TAKE AXA OR ANY COMPABY THAT SIGN YOU UP WITH AXA. On top of that AXA raised the price on my insurance this year so now I think these guys are the biggest Thief that are legally allowed to steal money from you.
a. binfield (12/20/2019)
Pitiiful, on for hold for nearly 47 minutes on a land line whilst simultaneously on hold on a mobile having followed a different number option. Just gave up The automated message should be able to give a guideline for how long the wait will be. Now trying to email using the 'register' option but that won't allow me to !! How difficult can it really be to contact a company of AXA's size. Only gave a 1 star review because the system doesn't allow anything less.
Richard Brook (08/11/2020)
They never have a clear point to phone when you want advice.
holly rosser (11/20/2019)
On hold for 2h 15 minutes passed around like a book then got hung up on.... absolute rubbish service and would recommend not using AXA
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