Map
Detailed Information
- Place Types Insurance agency
- Address 13-17 London Rd, Southborough, Tunbridge Wells TN4 0RJ, UK
- Coordinate 51.1652717,0.2536152
- Website https://www.bupa.co.uk/care-services/care-homes/fountains-lodge
- Rating 3.7
- Compound Code 5783+4C Tunbridge Wells, UK
Openning hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Photos
Reviews
My mother was a resident for 4 years until her death. Her care was excellent and she was treated with respect at all times. My father is now a resident of 11 months, at my mother's passing the whole staff couldn't have shown more care towards him and my sister and have continued to do so. I was present every day for several hours when the CQC were there and was interviewed by them. Quite frankly the report in no way reflected what I witnessed and has no value in how the residents are treated or the staff behaved. But then I have visited every day for several hours whenever I can travel to the area from my home in the north east of England.
Senior support workers totally inadequate of the duties required in looking after people in need of care. The home alone is only looking for points in decoration. I would certainly look at recent cqc report before admitting any relative in to this home before admitting any relative into care. Many changes needed.
Worse Care home out there in terms of care. They are more concerned with how the home looks than the welfare of the residents in there.
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