MUSKAAN BROW BAR

This was my first time visiting this store and I absolutely loved how they treated me,I had my eyebrows and eyelashes done and i was very impressed with result. I highly recommend to visit the store.

Great threading eyebrows. I was very happy with the results, you ate in and out in no time and reasonably priced. Well done ladies

Went in to get my eyelashes done the other day, they claim they last 2 weeks, by the morning after the majority of my lashes had fallen off and looked ridiculous, went back in to complain and it was a different lady who apologised and re done them for me, it's now 3 days later and the exact same issue has occured where they just keep falling off. Absolute waste of money.

I have been visiting this place very regularly but the service I received today was absolutely horrific and disgusting! I was served by lady named Sangeeta who threaded my eyebrows and after completing it handed me the mirror to check. I then told her some correction which firstly she wouldn't admit but then pretended to correct them but still wasn't fixed. I then asked her colleague to check my eyebrows and told her how they didn't look symmetric and this lady did understand me and gave some advices to Sangeeta on how to do the corrections. By the looks of it Sangeeta found this very offensive when her colleague was advising her and asked her to take over and correct it. It just made me feel like I made a mistake by even saying to Sangeeta to correct my eyebrows, well really I was paying for this service so i expect this to be right!! I must say Sangeeta does need some soft skills training and coaching on how to speak to her customers as she ended the conversation by saying that she would never serve me again and I can be served by her colleague honestly I was shocked by these words as till this point I didn't make any complaints and I understand it's not always you get 100% perfection but being spoken to like this is unacceptable. Adding to the embarrassment She shouted accross the parlour to her colleague saying that her colleague can serve me everytime in future and to be fair even her colleague was very calm on her reactions as it was evident that there just seems to be a clear case where Sangeeta is just full of herself and doesn't likes to be corrected by someone everyone thou we are paying to get this service done. This was absolutely horrific and disgusting experience from Sangeeta and she definitely needs some training. I must say that please tell this women that if she is having a bad day then please don't ruin your customers day as well !! All a customers wants is to pay for the service and get the job done and we are not interested in personal dramas.

Extremely disappointed how my daughter was treated by the lady in there with scarf. Felt like we were inconveniencing her. Unprofessional behavior, rude, she was extremely bossy to my daughter (don't f*cking tell my daughter what she should do also told my 16 year old that her eyebrows was bad and difficult , My daughter ended up crying all day and she never followed our directions and was visibly upset when we asked her to correct it. NEVER GOING THERE AGAIN. WAST OF MONEY.