Map
Detailed Information
- Place Types Pharmacy
- Address Abbey Court, 7-15 St John's Rd, Royal Tunbridge Wells, Tunbridge Wells TN4 9TF, UK
- Coordinate 51.1377546,0.2612197
- Website http://paydenspharmacy.co.uk/
- Rating 3.1
- Compound Code 47Q6+4F Tunbridge Wells, UK
Openning hours
- Monday 9:00 AM – 1:00 PM, 2:00 – 6:00 PM
- Tuesday 9:00 AM – 1:00 PM, 2:00 – 6:00 PM
- Wednesday 9:00 AM – 1:00 PM, 2:00 – 6:00 PM
- Thursday 9:00 AM – 1:00 PM, 2:00 – 6:00 PM
- Friday 9:00 AM – 1:00 PM, 2:00 – 6:00 PM
- Saturday 9:00 AM – 1:00 PM
- Sunday Closed
Photos
Reviews
They have really improved their customer service. Friendly and professional. Joe went out of his way to help me with a refund after I'd purchased a prescription prepayment certificate.
Would give no stars at all if the system allowed it! Consistently poor, I’m afraid - not just the odd bad experience. Very poor stock control, both of pharmaceuticals and general merchandise; constantly missing or incomplete or misplaced prescriptions (and always somehow the customer’s fault). My final experience with them was to be told insistently that a prescription had been delivered to my house when it hadn’t - and even being shown a signature which simply did not come from anyone in the household! Paydens was my local pharmacy, but I now drive to the other side of town, where there is an excellent pharmacy which is the opposite of this one in every way!
Very reluctant to help out, very often too lazy to check what's in, and I've been sent back and forth several times to be told different things, but with some persistence, they will "miraculously find it for you". Happened 4 times, would rather go boots for it but it's the closest one to me.
Great location under the doctors surgery. A car park at the rear of the pharmacy is handy if needed. Always friendly staff and quick service. Excellent.
Some of your Staff need to attend politeness training exercise classes
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