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Beaverbrooks

2 Fremlin Walk, Maidstone ME14 1QP, UK
+44 1622 683951
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Beaverbrooks
Reviews
JOSIE179 (07/22/2020)
Had an amazing experience today in this Maidstone store. I had an issue with my engagement ring and was asked to return for assessment. The staff went above and beyond my expectations and I left very happy. Thank you ladies for all of your help.
Angela Sinclair (02/23/2020)
Staff really helpful and knowledgeable about the items they sell,helped me select a watch for hubby. Even offered a coffee! No pressure or rushed into my choice,a nice shopping experience, thanks ladies 🤗
Gary Kitney (02/14/2020)
So,so helpful. Friendly and knowledgeable staff. They made me feel special and important. Highly recommend this shop...
G T (11/24/2019)
I have just has the most appalling experience at Beaverbrooks Maidstone. I went in to find out cost for resizing my engagement ring. Instead I was "told off" for wearing an insert and for not bringing the ring in sooner. I was told that because of Brexit no estimate could be given for the resize as due to the length of time it would take to send to Canada (approx 2 month turnaround apparently) I needed to have the resize done at a later date. One of the staff members was visibly irritated by my situation and was extremely rude while the other insisted on giving me advice I didn't ask for. I have never experienced anything like it and am shocked that this is the level of customer service I received. The whole experience was unexpected and completely unnecessary.
Jay Jay (12/29/2019)
Great choice and very friendly
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