Map
Detailed Information
- Place Types Electronics store
- Address 70 Queen St, St Davids Centre, Cardiff CF10 2GQ, UK
- Coordinate 51.482034,-3.1750688
- Website https://www.samsung.com/uk/samsung-experience-store/about/
- Rating 4.1
- Compound Code FRJF+RX Cardiff, UK
Openning hours
- Monday 10:00 AM – 6:00 PM
- Tuesday 10:00 AM – 6:00 PM
- Wednesday 10:00 AM – 6:00 PM
- Thursday 10:00 AM – 6:00 PM
- Friday 10:00 AM – 6:00 PM
- Saturday 10:00 AM – 6:00 PM
- Sunday 11:00 AM – 5:00 PM
Photos
Reviews
I attended the store this morning as my phone screen stopped working and let me just say the service I received was amazing.
I attended to the store this morning about 11am I was told the cost of the repair and how long it would take to repair and the man that served me was so kind and polite !
Unfortunately I use my phone for work reasons and as the cost was not much difference compared to a new phone therefor I decided to buy a new one there and then. I asked the young man to help me find a new one and he advised me amazingly on what the best phones were for my requirements and guided me.
The purchase was quick and easy and the service I received was impeccable. The man was very polite and and seemed a genuinely kind person, I have not received such good customer service in a phone shop before!
I am so over the moon with my new phone and highly believe that this employee should be praised for his amazing customer service. I am unfortunately unsure of the mans name but he was about 24-25 years old and had more of a welsh accent. I had purchased a Samsung Galaxy A71 and he was just brilliant!
Thank you very Much ,
Georgia.
Had an amazing experience in the store today.. Only popped in to look at the Galaxy watches. Came away with 2 watches, one for me and one for my wife.
Absolutelt so impressed with the technical knowledge of Tom in the store..
Well done and thank you, Steve and Lesley
Have visited the store several times with a couple of those times resulting in a purchase.
I find the store staff very helpful and have a good knowledge of the products they sell. They are happy for you to have a play with the devices to make sure you are happy with them before hand.
Staff on the door to control how many people enter the shop and hand sanitizer on the door.
Staff are always friendly here and helpful when you're seeking information or advice on specific products.
Very helpful, pleasant, knowledgeable staff. Good supply of a good range of products.
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