Home United Kingdom England Markerstudy Insurance Services Limited (MISL)

Markerstudy Insurance Services Limited (MISL)

45 Westerham Rd, Riverhead, Sevenoaks TN13 2QB, UK

+44 844 324 6900

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Detailed Information

Place Types Insurance agency
Address 45 Westerham Rd, Riverhead, Sevenoaks TN13 2QB, UK
Coordinate 51.2794963,0.154411
Website http://www.markerstudy.com/
Rating 1.4
Compound Code 75H3+QQ Sevenoaks, UK

Openning hours

Monday 9:00 AM – 5:00 PM
Tuesday 9:00 AM – 5:00 PM
Wednesday 9:00 AM – 5:00 PM
Thursday 9:00 AM – 5:00 PM
Friday 9:00 AM – 5:00 PM
Saturday Closed
Sunday Closed

Photos

Markerstudy Insurance Services Limited (MISL)

Reviews

alex kirby (01/04/2021)

Terrible customer service. They leave you on hold for over an hour and then hang up. This has happened to me 3 times. The repair centres they use are disgraceful. They had my car for over a month to repair a small on the bumper and when it was finally returned my headlights and bumper are all out of alignment and not attached properly and couldn't get hold of anyone at markerstudy to complain. DISGRACEFUL CUSTOMER SERVICE

Leverne Denton (11/13/2020)

I'm not sure how this company rates theirselfs on excellent customer service. ( which complete bs) Staff are very unprofessional, spent 3 hours in the queue one day still got no where. Seem to pass you from department to department. Give you false info had a claim which took them 6months to resolve which still hasn't been resolved. Don't like to admit when their in the wrong and take ownership. Make promises they have no intentions on fulfilling. I wouldn't recommend this company at all, stay well clear. Not sure how their still operating as a business. If I could rate them zero stars, I would...this company is a joke.

david rae (12/18/2020)

Two and half hours trying to get through ref a claim I elected not make. They wont take the "information only" off the database and my 5 other policies and named driver insurances are all increased..we're told to be honest and I was, in return this companies vile attitude will cost me thousands over the next five years. Its a damned if you do and damned if you dont company attitude. Dont inform them of anything unless you intend to actually go through with a claim. Had insurances since 1981 and never been treated like this before. Its worth paying a little more and getting a reputable underwriter. Do your homework. Once bitten twice shy..they ought to be ashamed and the Financial Ombudsman SHOULD look into these reports as criminal matter, conducting fraudulent, misleading business practices.

Chris Colley (12/29/2020)

extremely unhelpful, had a crash they took the bike as it was a right off. to find out they havent taken claim of the bike so 5 months later DVLA are telling my tax is running out, ask markerstudy to take ownership of my bike they have, 4 hours of calls to 2 weeks later getting a email saying they need my v5 which i complied and sent them scans of the whole v5 (which is what they asked for), and they told me its all done. then a few weeks later another email saying that they cant deal with it and i will have to tell the dvla and send the V5c off, but wont give me details of who i need to put on the v5c. so have no lost 6months tax and gone threw hours of calls and constant back and forth emails. and what will they do for the trouble F all not even a sorry.

Mighty Mack (11/23/2020)

Was involved in a hit and run,after a nightmare few days,zenith (markerstudy) finally came and got our car and took it to some 2 star rated body shop,now 2 months down the line,no car,no updates and impossible to get hold of anyone to talk about our dilemma.in fact I can say had on heart,dealing with markerstudy is worse than the accident we were involved in!!!!!! lesson learned....... read reviews before taking out insurance.

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