Paydens Ltd

Fantastic staff and a very friendly. There is better growth than before. Very good.

went in with my 1 year old who was in a right state having just come out the doctors and needing medication and was told that they couldn’t do it as the pharmacist was eating her sandwich and was on her lunch hour. What sort of person refuses to help a sick child when it will take no effort and at most two minutes of there precious time . We Will never use this pharmacy again

Very good, very helpful, very understanding. The pharmacist is always caring and helpful where my mums prescriptions are concerned and always willing to talk about changes to her medicine.

Really poor service, had my prescription put in there last week by my gp surgery next door, my husband when to collect it to be told an item was missing as it had to be ordered and they would call when the item was delivered. Heard nothing from them for days, so I went in to see if it had arrived, the women behind the desk didn't have a clue what they were doing, calling up different suppliers without knowing their account number to find out who they made the order to. I waited 10 minutes while they were running around trying to find the supplier they ordered from. In the end I told them I had to be somewhere and I would pop back later to find out what was going on. I got told by the woman that she would call me instead. I got no call for days, so my husband called them, he told me the woman told him that the person who looked into the issue saw the medication was out of stock and didn't look into the issue further. My husband said the womans attitude was like she didn't care until my husband complained that we had been waiting over a week for it and that I needed it as my scalp condition had now got bad without it, that I was severely inflamed and in pain, then the woman seem to change her attitude and tell my husband that she had just checked (in the matter of minutes while on the phone may I state) and the item was in stock, and she would put an order in so we could get it the next day. I had to wait over a week with no updates, and constant chasing them up to find out where my medication was. In that time my condition flared up and now I have tobwork at getting it cleared up again because these people couldn't be bothered to do their job probably. Medication is needed for a reason, you can't just shrug your shoulders and go "oh well out of stock, nothing I can do" and not either look into when it be back in stock to make the order, or look somewhere else and to bother keeping the patient up to date, even advise them to go back to the doctor to see if they can prescribe an alternative or give another prescription so you can take it to another pharmacy who may have it. Medication is important, these women should of dealt with the issue better and kept me updated, not leave me to keep chasing them. Now i am in discomfort and yes I now have my medication but it will take a week or two to clear things up and get back in control. I will be seeing my gp about stopping my prescriptions being dropped off there and I will start picking up my prescriptions and taking them somewhere else who has better attitude and does their job probably, and not leave a patient without her medication and cause her condition to flare up because of their half arsed attitude and work.

Very very helpful pharmacy always go the extra mile. Thanks