Home United Kingdom England Medivet Maidstone - Alphapet Veterinary Centre

Medivet Maidstone - Alphapet Veterinary Centre

4 Boxley Rd, Maidstone ME14 2TH, UK

+44 1622 688557

Map

Detailed Information

Place Types Veterinary care
Address 4 Boxley Rd, Maidstone ME14 2TH, UK
Coordinate 51.2804389,0.5251039
Website https://www.medivet.co.uk/vet-practices/maidstone/?utm_source=g
Rating 4.5
Compound Code 7GJG+52 Maidstone, UK

Openning hours

Monday 9:00 AM – 7:00 PM
Tuesday 9:00 AM – 7:00 PM
Wednesday 9:00 AM – 7:00 PM
Thursday 9:00 AM – 7:00 PM
Friday 9:00 AM – 7:00 PM
Saturday Closed
Sunday Closed

Photos

Medivet Maidstone - Alphapet Veterinary Centre

Reviews

Nic Homewood (07/29/2020)

Have been going to Alphapet for over 30 years with our animals and never had a problem. Great staff, professional service and reasonable prices but sadly that has all changed. I'm sad to say that after what I encountered today I won't be returning. It was shambolic, in utter chaos, I didn't even get to see the vet for my appointment. Prices have sky rocketed since partnering with Medivet and the level of service has gone so far down hill it's unrecognisable from the practice I've attended all these years. It appears that the original 3 partners have left and there is a new person running the practice who, from what I witnessed today, obviously can't cope. From the number of angry/upset clients that were waiting on the doorstep and in their cars today and the complaints I overheard, I can't see them staying in business for very long. People will do what I've decided to do and move elsewhere. Such a shame

Catherine Kenny (08/05/2020)

Alphapet has been caring for our animals since they opened. Sybille, Ian and Nigel are excellent vets and I have been happy to trust our dogs and cats to their care. This morning, our beloved dog Grace was due to be spayed, but I've just taken a call from the surgery explaining that a vet called Thomas was unavailable this morning. When I asked where thd usual vets were I was told that they are no longer there and that the surgery had been taken over! Having been a client for almost 30 years, I was shocked and angry to find this out in such a way. Had I not had the phone call I would have turned up with her this morning and been expected to hand her over to strangers I knew nothing about. To say I am furious is an understatement. Obviously I will not be going back. Despite the excuses and assurances below, there has still been no explanation or apology for not alerting clients to the changes at the practice. Furthermore, I have since discovered that staffing levels have been decimated and there is no vetinary surgeon on the premises for days at a time. Treatment costs have skyrocketed, management is a shambles and what once was a thriving practice is now a chaotic muddle of unhappy pet owners and demoralised staff. Avoid at all costs

John Kenny (J) (08/04/2020)

Booked our dog in to be spayed on Monday, fasted her and took the day off to take her. Got a call half an hour before the appointment to say no vet available. Turns out that practice is now managed (badly) by Medivet and the vets we have used for thirty years or more have gone. We have now moved to the practice in Coxheath.

Piet Perske (02/21/2020)

Friendly and efficient, now I believe they were taken over by Medivet and prices have tripled overnight. My dog had a small lump on her foot removed, price quoted £350!!! To have a dog spayed average in Maidstone is £200, they now charge £250. Beverly Hill prices in Maidstone. They are taking the Mickey.