Map
Detailed Information
- Place Types Real estate agency
- Address 76 Woodville Rd, Cardiff CF24 4ED, UK
- Coordinate 51.492616,-3.177938
- Website http://www.theumbrellahomes.co.uk/
- Rating 3.2
- Compound Code FRVC+2R Cardiff, UK
Openning hours
- Monday 10:00 AM – 5:00 PM
- Tuesday 10:00 AM – 5:00 PM
- Wednesday 10:00 AM – 5:00 PM
- Thursday 10:00 AM – 5:00 PM
- Friday 10:00 AM – 5:00 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
Very happy with the service provided, professional, quick and beyond my expectations! Very well done to team at The Umbrella Homes
The worst agents we have come across in 4 years of renting in Cardiff. They largely ignored maintenance requests and when they did acknowledge the need for repairs they were botched jobs, we lived with infestations of rats, slugs, black mould and kitchen appliances that had the details drawn on with permanent marker. We had security issues with broken lock on a back door that wasn't repaired for months and on the initial move in we found dirty underpants, socks and filth throughout the house. Despite the apparent lack of consideration for hygiene and maintenance this agency charge extortionate rates of £100 for 'light dusting', and they also have gardening charges written into student contracts but do not provide any garden maintenance equipment. This agency takes advantage of low income students to make easy money while completely disregarding their health and wellbeing
Very respectful and calm staff.. will always recommend people to umbrella homes 100% service excellence
They could not have made receiving my deposit at the end of my tenancy any more difficult. The finance department refuse to respond to any email within the same week. Once you phone to complain, they say they'll get it done the same day, but only after frequent reminders throughout the week would their response help you. Avoid at all costs.
I had the pleasure of working with The Umbrella Homes team and they have been Great.
The accommodation I have rent from them is well looked after and issues are addressed really quickly. Would highly recommend
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