Gallagher Bassett

This company are scam artists and work on behalf of councils to cause damage to put peoples property and try to take no liability on the councils behalf. They hope you won’t fork out the legal costs to bring them to justice but believe I will, hopefully these companies are put out of business sooner rather than later

One of there client hit my car "not my fault " they don't want to pay because is to much to repair.

Not a responsible company as well as dishonest. Ongoing issue since 24/04/2019.

One of their clients hit my car and they were so easy to deal with. Quick on the phones and everyone I spoke to was incredibly helpful

I can't say much about this company because I myself am not in contact with them fortunately my insurance company covers all this for me. It may be worth to say that my insurance company could be making money off the top of my claim but I would not know. So this review should be taken with a grain of salt. So after being hit from one of there forklift clients and having the incident recorded on several cameras, this company obviously admitted liability for there client, however there offer was extremely fraudulent. Thinking I would have had my van repaired or receiving a economical write-off for £1,700 pounds I was shocked at the reality of there offer to my insurance company. According to my insurance company I was only offered £100 for £1800 pounds worth of damages that was invoiced to them digitally by a official insurance garage who inspected my van, they was sent a copy of this invoice which showed damages for upto £2000 from a proper vehicle repair centre that sends invoices over through a computer system that the company uses and a copy is also sent to me upon request. This is where it's gets fishy According to my insurance company I was told this 3rd party we're saying a 3.5ton ford transit van* was worth only a payout of only £100 or less. They used the word *only* It should be noted that they sent no engineers to view my Van. If they did they would have know that my van is a commercial Grade TDCI Durectech model that sells for roughly 2,400 pounds on autotrader due to its weight load and pull and in its current age and condition, and plyhad custom plylined back which lots of service history and new parts. I could resell the van the van for £3000 if the forklift had not had damaged the plylining of the back of my van and my door and door frame and side step. It used a dark mahogany grain of plywood that is very sort after that does well preventing dampness and durable even though van the was kept in good condition it was said in there response letter to my insurance company that the nature age and milage and incident was worth a pay out of £100 or less. When the value is worth 4times as much in scrap metal it was just laughable. Fortunately l do have legal cover so if the issues are not resolved a team of solicitors from one of the biggest insurances companies in the UK will be taking them to a Magistrates Court, this will increase my insurance premiums by using my legal cover but fraudulence shouldn't go unanswered and I'm glad I opted for it. I've been told by my insurance company it's always good to have for things such as these as 3rd parties expect that you won't be able to afford a good solicitor which is why they go about these actions. My company will act accordingly if the response is not what I'm hoping for after reading some of these comments I'm glad I have the cover. I have not approached Gallagher and have been adviced to not Coraspodend with them, however it's really hard to stay restrained and not send them a email when you know they are trying to screw you over a table. Always ensure you have legal cover