Map
Detailed Information
- Place Types Insurance agency
- Address Axis Court, N Station Rd, Colchester CO1 1UX, UK
- Coordinate 51.8988159,0.8953187
- Website http://www.call-assist.co.uk/
- Rating 3.1
- Compound Code VVXW+G4 Colchester, UK
Openning hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Photos
Reviews
Received a response from my complaint today.
Apparently Call Assist/Start Rescue think that a 5 hour wait for assistance is acceptable...yes it's true, I have it in writing!
They also sent a huge lorry to recover my car when all I required was a technician to gain entry to the boot where I had accidentally locked my keys in.
Just as the lorry arrived from Birmingham, 20 miles away, my wife arrived after finishing work with my spare key!
You have been warned... just hope and pray you don't have to call them.
Working at call assist was a lovely experience. They are very accommodating and the structure that they set up makes it easy for anyone to be able to join in and work effectively . They offer you the opportunity to progress and give you feedback on how to improve. Everything is very straight forward and you can increase your income by taking overtime hours if needed. They also make the environment clean and comfortable. Very convenient job. Thank you team call assist
Absolute shambles. Complaint not taken seriously, pathetic excuse for a company.
I worked here for almost 10 years and it was one of the best decisions I ever made, i learnt so much from the Directors and Managers along the way.
I made some amazing friends and memories, and although it was hard work at times it was fun.
It's always had a great social aspect and they are reliable with working hours and are supportive when you need it the most.
Fleet policy absolutely not fit for purpose and comical complaints procedure. Please avoid. 2 breakdowns, both embrassingly poor service (in the 10+ hour wait category).
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