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PK Jewellers

7 Crouch St, Colchester CO3 3EN, UK

+44 1206 572968

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Detailed Information

Place Types Jewelry store
Address 7 Crouch St, Colchester CO3 3EN, UK
Coordinate 51.8877898,0.8958365
Website http://www.pkjewellers.com/
Rating 2.8
Compound Code VVQW+48 Colchester, UK

Openning hours

Monday 9:00 AM – 5:00 PM
Tuesday 9:00 AM – 5:00 PM
Wednesday 9:00 AM – 5:00 PM
Thursday Closed
Friday 9:00 AM – 5:00 PM
Saturday 9:00 AM – 4:00 PM
Sunday Closed

Reviews

Winston Smith (03/06/2020)

Unfortunately, as other reviews have stated, the customer service is simply awful. The in-house jeweller comes across very rude, arrogant and condescending. He acted like he didn’t want to help and was passionless in his approach. I was actually planning to spend much more money here if my request was not possible but I didn’t even get the chance to speak as he seemed to be mostly focused on belittling and talking down to me. Thankfully, I visited a couple of other local jewellers who were much more accommodating, professional and confident in their experience. They’ve given me honest and productive feedback of what the results of my request would be. The whole experience was a real shame because they do have a good selection of rings in-store and the lady who works there was very friendly and helpful on my last visit. However, I would not trust the jeweller with any of my jewellery, and I would recommend going somewhere else in town for repairs or resizing’s. Really disappointing and disheartening experience. W

Jamie Priest (03/28/2018)

Great selection of jewellery. However very patronising staff. When I went in to get a jewelry evaluation, upon finding out I had purchased the items through auction a few years back, the staff took on a defensive tone. Despite me having the proof of purchases. They were polite but in a manner which said they wanted me to leave. A male member of staff came out and asked the lady helping me if she needed him, in a tone which suggested she might want him present whilst I was in the shop. Which I took extreme offence to. They then told me they would give me the price of the silver but not the gem, with out actually giving me a price at all or a valuation. If I had been wearing a suit and told them they were passed down to me they would have undoubtedly had a different tone. Very patronising and unwelcoming despite their politeness.

Gabriella Vasquez-Walters (01/19/2019)

Visited on various occasions and had bad experiences on all of them. Very openly rude to younger customers, and I was made to feel very unwelcome. The owner was very rude when I came in with a querie.