Map
Detailed Information
- Place Types Jewelry store
- Address 7 Crouch St, Colchester CO3 3EN, UK
- Coordinate 51.8877898,0.8958365
- Website http://www.pkjewellers.com/
- Rating 2.8
- Compound Code VVQW+48 Colchester, UK
Openning hours
- Monday 9:00 AM – 5:00 PM
- Tuesday 9:00 AM – 5:00 PM
- Wednesday 9:00 AM – 5:00 PM
- Thursday Closed
- Friday 9:00 AM – 5:00 PM
- Saturday 9:00 AM – 4:00 PM
- Sunday Closed
Reviews
Unfortunately, as other reviews have stated, the customer service is simply awful. The in-house jeweller comes across very rude, arrogant and condescending. He acted like he didn’t want to help and was passionless in his approach. I was actually planning to spend much more money here if my request was not possible but I didn’t even get the chance to speak as he seemed to be mostly focused on belittling and talking down to me.
Thankfully, I visited a couple of other local jewellers who were much more accommodating, professional and confident in their experience. They’ve given me honest and productive feedback of what the results of my request would be.
The whole experience was a real shame because they do have a good selection of rings in-store and the lady who works there was very friendly and helpful on my last visit. However, I would not trust the jeweller with any of my jewellery, and I would recommend going somewhere else in town for repairs or resizing’s.
Really disappointing and disheartening experience.
W
Great selection of jewellery. However very patronising staff. When I went in to get a jewelry evaluation, upon finding out I had purchased the items through auction a few years back, the staff took on a defensive tone. Despite me having the proof of purchases. They were polite but in a manner which said they wanted me to leave. A male member of staff came out and asked the lady helping me if she needed him, in a tone which suggested she might want him present whilst I was in the shop. Which I took extreme offence to. They then told me they would give me the price of the silver but not the gem, with out actually giving me a price at all or a valuation. If I had been wearing a suit and told them they were passed down to me they would have undoubtedly had a different tone. Very patronising and unwelcoming despite their politeness.
Visited on various occasions and had bad experiences on all of them. Very openly rude to younger customers, and I was made to feel very unwelcome. The owner was very rude when I came in with a querie.
Very helpful friendly staff.
Nice shop, good choice of jewellery
Similar place
4 Chapel Ln, Northmoor, Witney OX29 5SZ, UK
+44 7388 649994
http://www.creatingsacredgeometry.co.uk/
2 Albermarle Dr, Grove, Wantage OX12 0NB, UK
Unknown
http://www.bexcreationswantage.etsy.com/
2 Mill Ln, East Hoathly, Lewes BN8 6QB, UK
+44 1825 840604
Unknown
Guru Company Oast House Crouch's farm, Lewes BN8 6QX, UK
+44 1273 921491
https://gurucompany.co.uk/
East Hoathly, Lewes BN8 6QX, UK
+44 1273 921491
https://olivertwistdesigns.com/
14, Silveroaks Farm, Hawkhurst Ln, Waldron TN21 0RS, UK
+44 1323 332945
https://www.silverfireuk.co.uk/
The Workshops, Horam Manor Farm, Horam, Heathfield TN21 0JB, UK
+44 7717 696333
http://www.mcintoshjewellery.co.uk/
North Rd, Bradworthy, Holsworthy EX22 7TJ, UK
+44 7757 147257
http://www.planetkitsch.co.uk/
Unit 3 Top Car Park, Clovelly, Bideford EX39 5TA, UK
Unknown
Unknown
62A Bell St, Henley-on-Thames RG9 2BN, UK
Unknown
http://www.rodgersharp.co.uk/
31 Hart St, Henley-on-Thames RG9 2AR, UK
+44 7724 610036
http://www.boochiandco.com/
8A Bell St, Henley-on-Thames RG9 2BG, UK
+44 1491 575821
http://www.anthonypauljewellery.co.uk/
19 Hart St, Henley-on-Thames RG9 2AR, UK
+44 7840 538353
http://janetrichardson.co.uk/
Duke St, Henley-on-Thames RG9 1UP, UK
+44 1491 411262
https://henleybeejewellery.com/
17 Duke St, Henley-on-Thames RG9 1UR, UK
+44 1491 412232
http://www.lawsonsgoldsmiths.co.uk/
8a Duke St, Henley-on-Thames RG9 1UP, UK
+44 1491 411262
http://www.rodgersharp.co.uk/
35 Duke St, Henley-on-Thames RG9 1UR, UK
+44 7432 480219
https://www.studio35henley.com/
6A Wilson Ave, Henley-on-Thames RG9 1ET, UK
+44 7949 698039
http://arianerocherjewellery.com/
54 Harpsden Rd, Henley-on-Thames RG9 1EG, UK
+44 1491 571963
Unknown
21 Lancaster Rd, Bewdley DY12 2BX, UK
+44 121 288 3677
Unknown