Boots

Great staff, never have to wait too long for my prescription!

Nice friendly staff.

Good shop friendly helpful staff

The female Pharmacy Assistants at this branch are rude and incompetent. The Pharmacist, sadly, appears unable to manage their lack of professionalism and customer care! They not only bully their younger staff members but also younger customers, using aggressive and inappropriate language. Formal complaint raised with Head Office. They even gave their Head Office wrong information regarding my prescription. This could have resulted in a wasted car journey and break of self isolation, when there is a Pandemic taking lives. Shameful!

Boots itself, is a lovely little shop and all the shop assistants are all very kind and helpful. However, the same cannot be said for the pharmacy staff. There are two ladies that work as pharmacy assistants here and they are without a doubt the most unpleasant, unprofessional women I have ever come across. I've heard them being extremely rude to elderly customers before and on many occasions having a go at other members of staff (shop assistants) in front of customers, which is very unprofessional and distressing to watch. I am a mental health patient and regularly visit to pick up my medications. However I physically can't go back to this place anymore because they have upset me so much today with how they both spoke to me, so much so that I had to call for the manager as I felt extremely threatened by having two older women talk down to me in front of other customers. Unfortunately, although the pharmacist is usually polite and professional on her own, she is visibly intimidated by these two and didn't really have much to say - not that she could get a word in because everytime she tried to speak, these two ladies shouted over her. I'm not sure that people like that should be working with vulnerable members of the public. They've caused me so much anxiety over the years, and this last incident caused so much embaressment that I cried my eyes out the whole way home. These two ladies are well known in our community as being nasty and during the pandemic have been shamed publicly for hiding hand sanitisers under the desk and telling an elderly customer who asked for one 'weve got 12 left but we won't be giving them away to you' I can only assume they are keeping them for their own families. Very sad.