Map
Detailed Information
- Place Types Pharmacy
- Address 1 Western Approach, Stanway, None CO3 8AA, UK
- Coordinate 51.8870982,0.8303433
- Website https://lloydspharmacy.com/
- Rating 1.9
- Compound Code VRPJ+R4 Colchester, UK
Openning hours
- Monday 8:00 AM – 9:00 PM
- Tuesday 8:00 AM – 9:00 PM
- Wednesday 8:00 AM – 9:00 PM
- Thursday 8:00 AM – 9:00 PM
- Friday 8:00 AM – 10:00 PM
- Saturday 8:00 AM – 8:00 PM
- Sunday 10:00 AM – 4:00 PM
Reviews
Horrendous service, staff are always polite but for the reason that they never answer their phone and when I did collect it there was often something missing and they got the order wrong. They need to employ more staff for this extremely busy pharmacy to improve customer service and for safety/ attention to detail.
First off they didn't have the item i needed in stock so I was happy to go elsewhere, the pharmacist said if I took the prescription token to boots they would be able to issue it for me as she had sent it back to the spine, walked to boots and they couldn't get the prescription as lloyds hadnt returned it to the spine 😡 the lovely lady in boots tried to call Lloyd's twice but no answer, as boots were getting busy i said I'd be happy to call them, I rang over 20 times! for it just to be unanswered 😡 i then walked back to sainsburys (even though I'm in alot of pain) and told the lady what had happened she did not apologise just said "we've been very busy" 🤬 bloody useless! Not good service at all, especially when your feeling rubbish.
Poor customer service, rarely answer the phone and no attempt at helping just directed straight to the complaints services who when calling them hungup on me after 10 minutes of being on hold! Would not use this lloyds pharmacy again
Always friendly, and deal very well with countless rude customers that give them grief for things out of their control
Long ques and they don't bother answering the phone. I was told by the pharmacist that "they would be on the phone all day if they answered it". Then hire more staff ffs. To order a repeat prescription you have to go in to order then go back the next day (and wait an hour) to pick it up. Its like the dark ages.
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