Map
Detailed Information
- Place Types Insurance agency
- Address Warwick House, Roydon Rd, Harlow CM19 5DY, UK
- Coordinate 51.7706911,0.0658392
- Website http://autoprotect.co.uk/
- Rating 2.8
- Compound Code Q3C8+78 Harlow, UK
Openning hours
- Monday 9:00 AM – 5:00 PM
- Tuesday 9:00 AM – 5:00 PM
- Wednesday 9:00 AM – 5:00 PM
- Thursday 9:00 AM – 5:00 PM
- Friday 9:00 AM – 5:00 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
Had cover with this company on a couple of occasions and they have been brilliant, so glad I came back to them after another warranty company I used, autoprotect are in my opinion no1.
Genuine post too.
Tony hacking
Please do not take out a warranty via this company or bank on the warranty paying out if it is included in any package when buying a car. They will not pay out to fix a problem if the part has to be taken out in order to diagnose/assess the issue with part (stating they only pay once for part to be taken out - how on earth a garage can diagnose something if in a sealed unit without removing it!!!) absolutely dreadful company. After paying £500 for a warranty, now having to pay in excess of £500 for the problem to be fixed (that they won’t cover) they are paying circa £600 for the fix so barely even covering the warranty price, even though the T&CS state the claim excess is up to £2000. Please avoid this company and save the money for if the car does go wrong as they are unlikely to pay out anywhere near what you need and very little is covered under their policy!!
Easy to use app to report issues, make claims. Spoke to support easily when needed.
Took out Gap insurance with them through car finance 24/7 my house was broken into my car keys and car was stolen, tried to claim off gap to cover remaining finance after insurance paid out, sent in the correct information got emails telling me it was wrong even though it wasn't wrong as it matched every criteria they required/requested 1 month down the line I received an email saying that my claim was closed due to not submitting information 2 Emails received both emails claiming different documents was incorrect, do not use them utter waste of time and a joke of a company. AVOID!
poor quality of service
Poor value - they don't pay so you're wasting your money
Not Professional - do anything they can to mess you around even when what they are saying contradicts other things they say ( have emails to back this up )
Not responsive - rang on multiple occasions every time on hold over 40 minutes to be told the same thing the emails say even though documentation matches what they ask for ( insurance documents gap said it was wrong contacted insurance they said they are the correct documents )
One star its to much to be honest , they don't deserve half star. Its been 5 months to waiting email back with my claim and they send me something else nothing match . Absolute the most useless company ever . Who ever you are DO NOT CHOSE AUTOPROTECT for nothing related insurance , never !
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