Home United Kingdom England Enterprise Rent-A-Car - Cheltenham West

Enterprise Rent-A-Car - Cheltenham West

Old Gloucester Rd, Cheltenham GL51 0WH, UK

+44 1242 579081

Map

Detailed Information

Place Types Car rental
Address Old Gloucester Rd, Cheltenham GL51 0WH, UK
Coordinate 51.9163248,-2.1127543
Website https://www.enterprise.co.uk/en/car-hire/locations/uk/northwest
Rating 4.2
Compound Code WV8P+GV Cheltenham, UK

Openning hours

Monday 8:00 AM – 5:00 PM
Tuesday 8:00 AM – 5:00 PM
Wednesday 8:00 AM – 5:00 PM
Thursday 8:00 AM – 5:00 PM
Friday 8:00 AM – 5:00 PM
Saturday 9:00 AM – 12:00 PM
Sunday Closed

Photos

Reviews

Barry L (08/06/2019)

Best word to describe my experience here is "discomfiting". PROS: - car was as described - credit card not required (left £200 deposit from debit card) CONS: - odd "security" questions: "second phone number", "employer's details" - unbelievable excess: £1000 - strange, Used Car Salesman vibe - almost empty fuel tank The main thing to point out is the Used Car Salesman feel to the whole experience. We had to go outside to complete the booking process, and it turns out that this was so the rep could start the engine and invite me to sit in the driver's seat. Once it became clear that I was not going to add 60% or so to the value of the original booking in order to reduce the ridiculous excess, another rep got involved to basically read out all of the things I was foregoing and agreeing to, presumably to give me a chance to see the error of my ways. I don't care if this is "just how it is" with renting a car today - no-one needs to be patronised and mulcted like this: avoid.

Dan Tuicakau (08/20/2019)

Everything was spot on. Great customer service by great individuals. I was even offered a ride to the bus stop when the weather was unfavourable(Thanks to the lady.I'm sorry I didn't get your name).Thanks to Liam, Sam and the rest of the team at Enterprise Cheltenham West for the great service that you provided.

Rob Finch (09/07/2019)

Great service, i got let down by a different company the day before for something very important and Zak sorted out my hire very quickly and cheaper than the other company. I didn't even have to worry about refuelling after as they refuel for you at a cheaper rate than your usual garage prices. The van was a brand new 19 plate sprinter xlwb with full Bluetooth media system, rear camera with parking assist and censors. Will be using their services in the future.

Angela Lynch (12/12/2019)

Once again a superb service from all the team especially Luke. If I had a gripe just the internal windscreen was very dirty and as the first time I drove the car it was dark wet and cold this was difficult.

Simon Fox (08/22/2017)

Friendly, hard-working and helpful. I have used them before. However, the van I had hired was not available when I arrived and the only alternative available was the use of a much larger van 45 minutes after the start of the hire period. I was offered some discount off of the insurance excess cost, but no reduction in fee. While the van performed the function it was too large for the job and difficult to manoeuvre in the pick up / drop off areas - which is why I'd wanted a smaller van. They have offered me a cost reduction on my next van hire, should I do so.

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