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Skechers

Unit 7C, The Water Garden Shopping Centre, Harlow CM20 1AB, UK

+44 1279 420747

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Detailed Information

Place Types Shoe store
Address Unit 7C, The Water Garden Shopping Centre, Harlow CM20 1AB, UK
Coordinate 51.7682533,0.0953451
Website http://skechers.com/
Rating 2
Compound Code Q39W+84 Harlow, UK

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Reviews

Paul Hughes (09/05/2020)

Nice store , great products -staff polite - however after deciding to purchase some shoes for my wife (who often struggles to find something comfortable) we were informed at the till that they won’t accept cash . I insisted that they should , that’s all I had on me and cash was then taken. Then my sales assistant disappeared for several minutes only to return and then tell me they have to refund me . I didn’t need any change , the cash was now in the till , yet they still refused and said they had the do a refund . Yet no where in the store is there signage to say so . Neither at the till , on the front door - no where certainly clear . Our time was therefore wasted. Whilst I support the idea that retailers don’t have to take legal tender in the form of cash (Im a retailer myself) as part of their policy , this is now incredibly out of date and out of touch as retailers claw their way out of the covid situation . The fact that cash had been already exchanged made it even more of a bitter pill to swallow . We were then forced to touch their pen to sign for a refund of which I didn’t want, Just the shoes . So is this about covid ? Or sketchers not knowing how to handle themselves in retail . Sadly our experience was les than a average due to company policy and not the shoes which we have always found excellent .

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