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Detailed Information
Openning hours
  • Monday 9:00 AM – 5:30 PM
  • Tuesday 9:00 AM – 7:00 PM
  • Wednesday 9:00 AM – 5:30 PM
  • Thursday 9:00 AM – 7:00 PM
  • Friday 9:00 AM – 5:30 PM
  • Saturday Closed
  • Sunday Closed
Photos
mydentist, Eastgate Street, Gloucester
mydentist, Eastgate Street, Gloucester
mydentist, Eastgate Street, Gloucester
mydentist, Eastgate Street, Gloucester
mydentist, Eastgate Street, Gloucester
mydentist, Eastgate Street, Gloucester
mydentist, Eastgate Street, Gloucester
mydentist, Eastgate Street, Gloucester
mydentist, Eastgate Street, Gloucester
mydentist, Eastgate Street, Gloucester
Reviews
Sakara 92 (12/13/2020)
I’ve visited a total of 3 times over the span of a couple of years. But each time I’ve been left considerably disappointed. The receptionists are absolutely divine and lovely, however the dentists themselves pose a different experience. Each time I’ve entered their room assisted by their assistant, the dentist didnt even greet me. They didn’t tell me what to do so I was always just awkwardly stood there. They’d always finally turn around after a couple of minutes at their computer and say “lie down” not even “hello” or “how are you?” Or even “what’s the problem?” At my last visit I was in there for a total of 3 minutes. The dentist concluded I had a gum issue. I said no, I have a growth on my inner lip, and then he said “oh yes sorry”. He said he can’t do anything. I also had another dentist at the practise who gave off a similar vibe. No greeting or asking how I am, just straight on the couch and opening my mouth. They don’t listen to your issues. I am now with a private practise who sorted me out on my first couple of visits and they were so lovely and listened to the pain I was experiencing my mouth. They also empathised. I have contacted Patient Support Team in the past to complain about these issues but they never responded. It feels extremely rushed, and no empathy whatsoever from the dentist.
Mathew James (12/08/2020)
I have had a great experience here so far- very professional, kind and helpful. Would highly recommend.
Emil (08/13/2020)
I can not express how I feel when I have to deal with this business. The have refused to book in an appointment. We have to realize that we are the customers and they have to learn to treat you with respect amd stop laying to you...
Robert Hamilton (09/23/2020)
I have had the most appalling experience at this practice. After being in agonising pain from toothache 24/7 for over 3 months during the coronavirus pandemic I have turned my back on the practice, and will never return to it. During this awful experience I regularly phoned the practice pleading for treatment and was told that they were unable to help. On the last occasion the dentist there told me that I would have to get a DIY filling kit from Boots and fill my own teeth. I am a 69 year old man! Thankfully, I then found another local practice where they had managed to overcome the difficulties that the Eastgate House practice couldn't overcome, and within 24 hours of me ringing them one of their dentists drilled, filled and alleviated my pain. I have been there twice since to have other problems, caused by the semi-neglect from which I suffered while attending the Eastgate House practice, put right. I really do feel terribly sorry for people who are unable to find a more professional and caring practice than the Eastgate House 'Mydentist' practice. They really are absolutely appalling!
Beverley Neate (03/14/2020)
Excellent advice given to me before my treatment by abi Lee. I was given a very friendly welcome by a receptionist named Nikki. My treatment was explained to me in full beforehand by Natalia. Her nurse was very nice and made me feel at ease. I would highly recommend this practice .
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