Map
Detailed Information
- Place Types Home goods store
- Address 3, Dyffryn Business Park, 3 Alder Ave, Ystrad Mynach, Hengoed CF82 7RJ, UK
- Coordinate 51.6283275,-3.2322335
- Website http://drulight.com/
- Rating 3.8
- Compound Code JQH9+84 Hengoed, UK
Openning hours
- Monday 8:30 AM – 4:30 PM
- Tuesday 8:30 AM – 4:30 PM
- Wednesday 8:30 AM – 4:30 PM
- Thursday 8:30 AM – 4:30 PM
- Friday 8:30 AM – 4:30 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
Called and explained problem, prompt service. Date and time arranged, turned up on time, polite. Brought part after a telephone diagnosis, so did not have to wait to get part etc. Job done. Diagnosed another problem with cooker, so this part had to be ordered, give me prices for Smeg part and alternative as cost was high for Smeg. Rang me as soon as it arrived, again appointment made. Full PPE. Friendly and professional, cant fault them. I work for an estate agency and will be using these guys again. Thank your Drulight. :-)
I've used these guys a number of times for different appliances, they have always been completely fair. Definitely a company that provides customer service over profiteering (hence I go back to them every time so please keep doing it!).
Spoke to them again this morning over a faulty oven, provided advice over the phone that resolved the fault rather than turn out and charge for a visit. I feel that this is yet another demonstration of customer service over profiteering.
I don’t own any domestic appliances, but Simon is a top notch fella. And Kathy’s phone voice is heavenly to say the least. 11/10. If I had a fridge I know who’d I call. 👍
Insurance company sent this company to repair my washing machine, the engineer opened up the machine, complained closed it back up and left, made a excuse saying he's coming from the van. He also made a mess all over my kitchen floor. All I can tell this company is a cowboy.
Have used this company twice,on both occasions the service I experienced was excellent. Drulight were; polite, efficient and good value for money .I would have no problem using Drulight again.
P. Lewis
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