Home United Kingdom England Thrifty Car and Van Rental Southampton

Thrifty Car and Van Rental Southampton

Floating Bridge Rd, Southampton SO14 3FL, UK

+44 23 8022 4433

Map

Detailed Information

Place Types Car rental
Address Floating Bridge Rd, Southampton SO14 3FL, UK
Coordinate 50.8986459,-1.3883986
Website http://www.thrifty.co.uk/car-hire/southampton.htm
Rating 3.4
Compound Code VJX6+FJ Southampton, UK

Openning hours

Monday 10:00 AM – 3:00 PM
Tuesday 10:00 AM – 3:00 PM
Wednesday 10:00 AM – 3:00 PM
Thursday 10:00 AM – 3:00 PM
Friday 10:00 AM – 3:00 PM
Saturday Closed
Sunday Closed

Photos

Reviews

Chesley Medley-brown (08/26/2020)

I've been using thrifty for a few years and have been a very loyal customer. I am really disappointed with their level of service today I. booked a luxury car for the week away with my Mrs was supposedly upgraded to a hideous suv and £250 extra deposit. When I asked to downgrade to the a5 they were meant to give me I was told they had no cars available and this was my only option. They didn't seem to have a care in the world to resolve the situation or at least try to compensate for their misleading advertising of vehicles. After todays experience I would not personally use them again nor recommend to anyone else.

Robin James (06/19/2020)

Would not recommend using this company-advise going elsewhere for car rental in Southampton! Car hire arranged for 19 to 22 May 2020. Vehicle delivered on 19 May 2020 with 7/8 of a tank of fuel as noted on the paperwork provided by the driver. Vehicle returned as agreed on 22 May 2020 with 7/8 of a tank of fuel. Thrifty Southampton then decided to take a refuelling charge from my account without informing me. I phoned to query the charge on 26 May 2020 and after 'investigation' I was promised a refund on 27 May 2020 as the charge had been incorrectly taken. I followed up by email on 12 June 2020 and 19 June 2020 but still no refund has been forthcoming.

Andy Maidens (10/21/2020)

Always helpful and friendly

Ian Westwood (08/31/2019)

Not happy with the service given at the time, seems the policies are not overly clear which should be available before you book. Seems other companies do this now, in that if you don't have a credit card, you can't leave a deposit, and also, £1000 deposit, I mean come on, might as well just buy a cheap van as it would work out cheaper.. Some people don't carry that sort of cash around, and is not necessary to charge such a high deposit. Yes I get it that you are letting us hire an expensive asset, but don't be so precious about it. So remember, when you hire, and this isn't just for Thrifty, 1, Take drivers licence 2, DVLA check for licence 3, Proof of id x 2 (utilities bill, bank statement) 4, Have credit card to surrender at least £1000 on. Didn't help that I was kept waiting for half an hour before being seen..

Emma Noviarini-Temple (02/10/2019)

Great car, good service but the only downside was that the satnav in the car took us down a bus lane. My partners credit card was on the system and Thrifty charged an administrative fee, but without any warning or at least telling us that it was going to happen. We had no idea until WE had to ask about it which I view as quite poor customer service - we would have happily paid it, and have since paid the penalty in full. However, it would have been nice for someone in the team to tell us it was happening rather than charging us and having us have to contact them.

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