Map
Detailed Information
- Place Types Insurance agency
- Address Hamble Point Marina, Firefly Road, Hamble-le-Rice, Southampton SO31 4NB, UK
- Coordinate 50.8496907,-1.3118382
- Website https://www.boatsandyachtswarranty.com/
- Rating 3.3
- Compound Code RMXQ+V7 Southampton, UK
Openning hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Photos
Reviews
Sadly within 2 months of taking out our warranty we had a problem with our main battery charger packing up. I raised the claim late on a Friday night and by early the following Friday the replacement was agreed and repairer authorised. Easy. Efficient and if any other claims are handled this quickly then there is nothing to fault.
My wife and I have been so delighted with the service we have received from Boat and Yacht Warranty, that we bought next years warranty 6 months early! Having been unfortunate enough to have made a claim, everything promised under the warranty was straight forward and dealt with promptly and very fairly. We recently had one of the replaced items fail and we believed would need to make a further claim. B&YW picked up on this confirming the item should still be under warranty and this avoided an unnecessary claim and allowed us to question why should this have failed so quickly. The high levels of diligence a professionalism shown by B&YW give us no hesitation in recommending them as quite simply fabulous!
Absolutely dreadful experience with this company! They state on their website - "We offer a no quibble, hassle free approach to claims management and we don’t hide behind any small print" - my claims experience with this organisation has been anything from hassle free and is anything other than advertised on their website. This statement could not be further from the truth. Avoid this company.
Your response is delusive. You have already received an expert engineers report stating “with this particular claim and the part involved , a visual inspection would not tell you anything other than it was broken or not.
There would be no way of telling how the componant had failed or what caused it.” - yet you have chosen to ignore it. There is little point in offering an additional two months warranty since it is valueless! Please refund my unused premium. The total of which was over £4000.00. I look forward to your open response.
Superb service. Well worth the invent,net for peace of mind and hassle free Boating
Would rate as zero if I could. Awful company - steer clear
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