Map
Detailed Information
- Place Types Lawyer
- Address Fareham PO15 5TH, UK
- Coordinate 50.868665,-1.253442
- Website http://www.jaspervincent.com/
- Rating 3.2
- Compound Code VP9W+FJ Fareham, UK
Openning hours
- Monday 9:00 AM – 5:00 PM
- Tuesday 9:00 AM – 5:00 PM
- Wednesday 9:00 AM – 5:00 PM
- Thursday 9:00 AM – 5:00 PM
- Friday 9:00 AM – 5:00 PM
- Saturday Closed
- Sunday Closed
Reviews
I was happy with the service that I got until I changed solicitors. It took around 9 days for my file to be sent and in actual fact I had to collect it myself even after spending way over £12000. They would only send it 2nd class mail. I think when I paid over the phone by a debit card and there was a problem in processing this money I should have been contacted. I was left floundering as my new solicitor had no records to view. I have never had a problem like this before with paying by a debit card before. When I called to complain I was told that it was probably due to ‘ Chinese Flu’ by a partner of the company! Also my court appointment should have been cancelled which it wasn’t so this has cost me more yet again, when questioned I have had no reply. Very bad treatment of a customer. I run my own business and wouldn’t dream of treating a client like this let alone making them drive and collect their own files because they were too tight after spending a fortune to pay for first class post. Unbelievable!
Recently used them for a house purchase as they already had the searches. We had to chase them at all stages of the process. When they replied it would be to say they didn't not have the mortgage paperwork. We contacted mortgage provider who had sent it to them, providing confirmation. Then they did not have 'other' legal documents. The documentation was incomplete. So on and so on... Essentially Jasper Vincent dont really care about their customers and treat them as if they are inferior, we were constantly talked down to by the staff. Very unprofessional. Wouldn't use them again.
Nightmare solicitors buying a house is stressful enough without having to deal with awful communication from this firm!
We have used Matthew James at Jasper Vincent to complete the conveyancing on our recent house purchase. We have found Matthew to be excellent and would thoroughly recommend him to friends and family. He would always respond to emails and queries and made the process a whole lot easier for us.
I had the unfortunate dealing with GEORGIA FERGUSSON. I have never had such a poor service, from start to finish I found Georgia so unhelpful and very rude.
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