Map
Detailed Information
- Place Types Insurance agency
- Address 5, Connect Centre, Kingston Cres, North End, Portsmouth PO2 8DE, UK
- Coordinate 50.8136202,-1.0842774
- Website https://www.purelypetsinsurance.co.uk/
- Rating 4.2
- Compound Code RW78+C7 Portsmouth, UK
Openning hours
- Monday 8:00 AM – 8:00 PM
- Tuesday 8:00 AM – 8:00 PM
- Wednesday 8:00 AM – 8:00 PM
- Thursday 8:00 AM – 8:00 PM
- Friday 8:00 AM – 8:00 PM
- Saturday 9:00 AM – 2:00 PM
- Sunday Closed
Reviews
Poor service will do all they can not to pay the claim. Suppose to settle in 10 days. They say our vets over charged for medicines so they payed what they thought was a good price for them (half) dog died suddenly and they say we never had the policy long enough to help with funeral bills. The amount we claimed for and we managed to get half after our vets got involved to help with the claim. So bad service in such a difficult time. At over 70 pound a month look elsewhere for a better insurance and service and compassion
I had an issue with my direct debit payment but it was easy to communicate with Purely Pets through the chat forum.
The proof of the pudding, though, will be how efficiently my complaint is dealt with.
Watch this space!
I spoke with Billie who was so professional and yet very friendly. My query was dealt with very quickly and the response times were so much better than most live chat sessions. Billie also enquired about my dog's health and how she was doing following her operation, which I though was very nice touch. This live chat was almost as quick as being on the phone with someone and I was through to Billie within seconds of starting the chat.
Super quick and helpful online chat to check breed details on policy. Lovely customer advisor - super friendly :)
Used the online chat service for the first time today. Very impressed, the operator took time to answer all my questions & explain everything fully.
Really helpful knowing that this service is available.
Similar place
9 Morlands, East Hanney, Wantage OX12 0JW, UK
+44 1235 868535
http://www.spencerinsurance.co.uk/
9 Knights Green, Grove, Wantage OX12 7FF, UK
+44 7513 310807
https://www.facebook.com/joshuathomasfinance/
Aspect House, Grove Business Park, Wantage OX12 9FA, UK
+44 1235 887419
https://www.nfumutual.co.uk/agent-offices/wantage/?utm_source=g
Boston House, Grove Business Park, Wantage OX12 9FF, UK
+44 1235 414274
https://www.prestigewp.co.uk/
1 Swan Wood, Gun Hill, Park, Heathfield TN21 0LL, UK
+44 330 333 9990
https://www.jrmmortgagesolutions.com/
11 Pipers Field, Ridgewood, Uckfield TN22 5SD, UK
+44 800 021 9011
http://www.coverwell.co.uk/
Eastbourne Rd, Ridgewood, Uckfield TN22 5ST, UK
+44 1825 817207
https://www.bupa.co.uk/care-services/care-homes/copper-beech-uc
Flint House Fawley Court Farm, Marlow Road, Fawley, Henley-on-Thames RG9 3AW, UK
+44 1491 579162
Unknown
25 Old Brewery Ln, Henley-on-Thames RG9 2DE, UK
+44 1491 411173
Unknown
73A Reading Rd, Henley-on-Thames RG9 1AX, UK
+44 1491 578759
https://manninguk.com/
Grovewood Ho/Bolter End La, Bolter End, High Wycombe HP14 3LU, UK
+44 1494 881327
Unknown
Videcom House, Newtown Rd, Henley-on-Thames RG9 1HG, UK
+44 1491 573966
https://www.towergate.com/locations/henley-on-thames
The Old Inspectors House, York St, Stourport-on-Severn DY13 9EH, UK
+44 1299 821160
https://www.eurekafs.co.uk/
Gemini Business Park, Stourport Rd, Kidderminster DY11 7QL, UK
+44 1562 749390
Unknown
15 Perrin Ave, Kidderminster DY11 6LL, UK
+44 800 043 4999
Unknown
11 Liverpool Rd N, Burscough, Ormskirk L40 5TN, UK
+44 1704 896488
Unknown
1 School Ln, Burscough, Ormskirk L40 4AE, UK
+44 1704 895174
http://www.keyfinancialassociates.com/
2 Summerwood Ln, Halsall, Ormskirk L39 8RJ, UK
+44 1704 841411
https://richardbamber.co.uk/
92 Haig Ave, Southport PR8 6JY, UK
+44 1704 512550
Unknown
14 Lancaster Rd, Knott End-on-Sea, Poulton-le-Fylde FY6 0AR, UK
+44 1253 810630
http://www.tic-insurance.co.uk/