Map
Detailed Information
- Place Types Pharmacy
- Address 20b Westlands Grove, Portsmouth, Portchester, Fareham PO16 9AE, UK
- Coordinate 50.8442558,-1.133271
- Website https://lloydspharmacy.com/
- Rating 2.3
- Compound Code RVV8+PM Fareham, UK
Openning hours
- Monday 8:45 AM – 6:30 PM
- Tuesday 8:45 AM – 6:30 PM
- Wednesday 8:45 AM – 6:30 PM
- Thursday 8:45 AM – 6:30 PM
- Friday 8:45 AM – 6:30 PM
- Saturday Closed
- Sunday Closed
Reviews
Appalling customer service. Even though the website states free delivery for NHS prescriptions this company changed policy to charge for this service without telling me. This meant that the prescription spent over a week on the shelf. When it was finally tracked down all I was told was "It hasn't been paid for" this repeated half a dozen times. This delay resulted in a wound getting worse and the possibility of a hospital visit in the middle of this lockdown. I have now changed pharmacy as I just don't trust this one to carry out the simplest of tasks. Absolutely hopeless.
I appreciate there is a national crisis on at the moment but this chemist failed to update their website with their new opening hours. No point putting a crude printed sign on your door saying you close at 5:30 when people at work rely on the internet for your opening hours. Also the woman inside failed to take my feedback on board and blame somebody else.
Always a great service from these guys and still got smile on their faces at this particularly difficult time. Good communication as always too
Rude and unhelpful staff.
what an incapable chemist , they should be stripped of their license to operate. i went there about an 30 minutes ago for a tube of canesten cream on prescription i was the only customer there and asked how long for a prescription and was informed that it would be one hour to wait,i asked why so long they said there was people in front of me (even though i am the only person there), so if i walked into the chemist to purchase the cream they would serve me straight away and take my money.
the problems are:-
(1) they are employing staff without any thinking capability
(2) they are grossly understaffed
(3) they have too much work to handle in which case we need another chemist outlet nearby for that westlands surgery
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