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Hour Passion

Unit 20A, North Promenade, Gunwharf quays, Portsmouth PO1 3TR, UK
+44 23 9229 7889
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Hour Passion
Reviews
Javier Martin Espi (10/31/2020)
Fantastic customer service. Very helpful friendly staff.
Kee Kit (08/07/2020)
Saw the store was clean and tidy, so went into have a look at the ranges of watches they had. Straight away a member of staff approached me and ask if it was ok to spray my hands with hand sanitizer. Didn't think much of it at the time, but then realise when another customer came into the store to collect a watch. The staff didn't treat them the same as myself didn't offer to sanitizer their hands but happily went to fetch the watch for them. A few more people came in and yet again didn't get the same treatment as me. There were a few watches I've seen like Rado and Balmain, which I would of purchase from the store. Not only has the store lost a good sale today but also a customer that would of returned again to purchase in the future. If your values are only based on ethnicity then I feel your store and staff have a very poor ethics. I felt very penalised and singled out in the actions that the staff have taken as it was only directed at me and not to everyone. If the sanitizer are there for the customers to use freely, then why come up to the customers asking to spray their hands? I would not recommend anyone I know to visit this store as I feel the treatment of customers is unfair.
Sav Singh (01/06/2020)
Absolutely incredible service from the team at Hour Passion Portsmouth. Josh, Victoria and Carla were so helpful and really went the extra mile to make sure I was happy with my purchase (which I am!). The timepiece is absolutely wonderful and was also a great price. I felt very reassured throughout the whole purchase process and would absolutely recommend the team at Hour Passion to anyone looking to make their next special watch purchase.
wareb321 (02/19/2019)
A good selection of quality mostly Swiss watched. Good discounts over RRP.
john allister garma (02/27/2019)
Staffs are friendly and helpful, highly recommended to anyone who is looking for good quality watches
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