Map
Detailed Information
- Place Types Jewelry store
- Address 27 Marmion Rd, Southsea, Portsmouth, Southsea PO5 2AT, UK
- Coordinate 50.7863011,-1.0869723
- Website http://www.lmgjewellery.co.uk/storess/roux-at-27/
- Rating 3.7
- Compound Code QWP7+G6 Southsea, UK
Openning hours
- Monday 10:00 AM – 5:00 PM
- Tuesday 10:00 AM – 5:00 PM
- Wednesday 10:00 AM – 5:00 PM
- Thursday 10:00 AM – 5:00 PM
- Friday 10:00 AM – 5:00 PM
- Saturday 10:00 AM – 5:00 PM
- Sunday Closed
Photos
Reviews
Neil is extremely helpful.
I took my engagement ring there for repair. I asked for it to be rhodium-plated whilst bring repaired. I returned to the shop and asked for both mine and my husband's wedding rings to also be rhodium-plated. Our wedding rings came back first and mine was imperfect. After I left the shop, I noticed it had a scratch on it and was not finished to a high standard. So I returned to the shop where they sent it off again. It was returned and perfectly finished. Then I received a call to say my engagement ring had been returned and was perfect. I took it away and noticed that under light at home, it had not been rhodium-plated and was too big. I returned again to be told 'oh yes! They must have over-looked it'. The lady measured the ring and told me it was still a size L - who was I to say otherwise? Unless my finger has dramatically shrunk. Then I returned for a final time and was told that the jewelers though it was actually a gold ring (despite instructions on the receipt to rhodium-plate it) and that was why they hadn't done it.
So, 7 trips later, I had my jewellrey back. Front-of-house customer service was good, but I would not recommend this place at all. These rings are so precious to me and were not treated as such. What a huge disappointment. Choose somewhere else to get your repairs done.
Brilliantly helpful, reasonable prices. Lots and lots of knowledge about diamonds compassionately shared.
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