Map
Detailed Information
- Place Types Pharmacy
- Address 19 Burgess Rd, Southampton SO16 7AP, UK
- Coordinate 50.9339883,-1.418384
- Website https://bassettpharmacy.business.site/?utm_source=gmb&utm_mediu
- Rating 2.6
- Compound Code WHMJ+HJ Southampton, UK
Openning hours
- Monday 9:00 AM – 1:00 PM, 2:00 – 5:30 PM
- Tuesday 9:00 AM – 1:00 PM, 2:00 – 5:30 PM
- Wednesday 9:00 AM – 1:00 PM, 2:00 – 5:30 PM
- Thursday 9:00 AM – 1:00 PM, 2:00 – 5:30 PM
- Friday 9:00 AM – 1:00 PM, 2:00 – 5:30 PM
- Saturday 9:00 AM – 1:00 PM
- Sunday Closed
Photos
Reviews
Have used them for years, seem fine to me and helped chase prescriptions on my behalf.
No place is perfect, some of the reviews are a bit harsh and outdated IMO. I agree the previous pharmacist was a bit skatty, unfriendly and lacked charm; I had a few experiences of that myself, however things are changing there and their staff are friendly, helpful and approachable; no complaints. They smile to customers too which is always nice to see. During the change-over period they did their best (not easy without a full-time pharmacist), obviously under pressure - things are leveling out now as expected. I'd like to see some nicer reviews being posted now, they are doing their best; sure not perfect and can be slow preparing prescriptions sometimes, but certainly improving in many areas. Helpful over the phone too. Giving 5 stars due to above to inspire them hopefully to continue improvements.
Used this pharmacy for years. Never have I known a place to close for a whole hour in the day. Very annoying. Whenever I get a new prescription they never have it in and have to wait two days. Some of the staff are unfriendly, don't even make eye contact.
Used this pharmacy for over 15 years. Fine when it was Sunak but since the take over, frequent errors and always an argument rather than helping to solve the issue when an error has been made. Very rude and poor service. Never again!
Staff pleasant enough, but absolutely terrible at making mistakes and short of stock !! I know lots of people that won't go back there since Mrs Sunak has left !! IMPROVING ! a lot recently!
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