Rowlands Pharmacy

Absolutely amazing compared to my previous local pharmacy. Looking at some previous reviews, I don't think some people understand how important that prescriptions are correct, and that the pharmacist is responsible for your prescriptions. Thanks for all your efforts during COVID19. *****

I wanted to give a No Star rating but unfortunately you can't. Where to start, Firstly the workers at this chemist, especially one certain woman, I won't name because I do not know if it's allowed, but the staff at this pharmacy police your prescriptions, even though you have a private consultation with your doctor and then hand them your prescription, if it's not the same as your regular medicine or you are getting a high dosage they literally start to discuss this amongst themselves in full view of customers whilst you stand there and feel like a criminal , then without any explanation to you, they then take your prescription back to the doctor to verify it is ok for you to have. By this time every one has their eye on you like you have done something wrong and any Private consultation you might of had with your doctor is know longer private because not only do all the staff know but half the customers who are in ear shot. Very unprofessional and what business is it of theirs to query your medication the doctor has just prescribed you! When asked about their actions they justified it by saying doctors make mistakes, I am going to be making a formal complaint and we have since changed pharmacy . This incident was the final straw as there were many other occasions of staff treating customers like they were 5 years old, dictating to them instead of talking with them.

Rude, aggressive, unhelpful staff.

Great service and conveniently located.