Map
Detailed Information
- Place Types Insurance agency
- Address 88-89 High St, Winchester SO23 9AP, UK
- Coordinate 51.0631755,-1.3171606
- Website http://www.cityinsurance.co.uk/
- Rating 3.6
- Compound Code 3M7M+74 Winchester, UK
Openning hours
- Monday 8:45 AM – 5:30 PM
- Tuesday 8:45 AM – 5:30 PM
- Wednesday 8:45 AM – 5:30 PM
- Thursday 8:45 AM – 5:30 PM
- Friday 8:45 AM – 5:30 PM
- Saturday 8:45 AM – 12:00 PM
- Sunday Closed
Photos
Reviews
City Insurance cancelled our new policy within a week of starting without sufficient contact or warning. It was only by chance that I saw an unusual (partial) refund on my bank account that I realised something was wrong. No phone calls, no letters, although I have since found an email from them in my spam folder. So, I have been driving around this week not realising that I’m not insured - Unbelievable. In 30 years of motoring, I have never experienced such irresponsible and unprofessional behaviour from an insurance company. Looking at some of the reviews it appears this is not an uncommon outcome with this outfit. Do yourself a favour and pay a bit extra elsewhere – I wish I had as I’m now £105 out of pocket.
Cancelled my insurance and charged £95 for the pleasure after they requested proof of address and before i had chance to send it in. No follow up phone call just an easily missed email. Poor quality phone lines, hard to hear/understand, lines were out of action for 24h when attempting to contact. Beware this seems to have happened to lots with this company, its clearly how they think they can make some extra money.
Helpful and persistent finding me the best deal. Happy with my discount!
I would not recommend this company and would advise anyone to steer clear. I had a 3rd party drive into me over a week ago and admit liability instantly. Yet City Insurance have done nothing and I cannot get in touch with anybody by telephone or email. I’m having to rent a car at my own expense, whilst my car is sitting broken on my drive way. Matters are made worse by the fact that the insurers of the person at fault are in daily contact with me and are providing me with quality customer care and I don’t even pay them a premium. Needles to say I have wrote an official complaint but cannot see that amounting to anything. Guess I’m lucky that person who crashed into me was covered by a reputable company, who will definitely be getting my business from now on. Just remember it may seem cheap but you pay for what you get!
Biggest crooks I've ever had the pleasure dealing with. Over charged me at the beginning and over charged me after I sold tje for stopping the policy. Never will do business with them again. Total crooks!
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