Map
Detailed Information
- Place Types Insurance agency
- Address Simplyhealth House, Victoria Rd, Winchester SO23 7RG, UK
- Coordinate 51.0670695,-1.3161362
- Website https://www.denplan.co.uk/
- Rating 3
- Compound Code 3M8M+RG Winchester, UK
Openning hours
- Monday 9:00 AM – 5:00 PM
- Tuesday 9:00 AM – 5:00 PM
- Wednesday 9:00 AM – 5:00 PM
- Thursday 9:00 AM – 5:00 PM
- Friday 9:00 AM – 5:00 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
The Denplan is a great health plan, but calling them is terrible. Waiting for a customer service rep for more than 8 minutes is unacceptable! I hung up.
Wow great experience.Den plan great service. Thanks guys keep up the great work.👍
Denplan is one of those companies that during this pandemic have failed to do the right thing for their customers. They turnover around £35m a year from their monthly dental payment plan scheme and haven't once informed their customers on where they stand in terms of continued payments, even though dental surgeries have been closed for the past 6 months, which means you're getting no treatment for the money you pay. Most places like gyms froze their customers payments until reopening. I'm pretty annoyed at how I've been treated by their customer services team and how they're trying to shift the blame onto my dental practice saying they're responsible for the money and not Denplan. My dental practice are decent people and certainly don't have the cash in the bank that Denplan have. I'd avoid signing up with them, which is a shame as you'll probably need to look elsewhere for a dentist. Companies like these are just money grabbers and don't care for anyone else but themselves.
I have been with Denplan since 1997 and was once a good experience. Visited my dentist today and find my dentist has retired from the practice and a new person taken over seemed nice at the check up and said see you in 6 months time and by the way sign here and we will increase your premiums by another 10 pounds. To say the least not impressed and Denplan has little to no thought of its long term customers now forced to look elsewhere.
Used to be a good company. I cancelled my policy and then decided to renew it two months later. Denplan do not answer the phone, the email addresses they give out are incorrect and don't work, their virtual chat cannot help and gives you a telephone number to ring with a extension number that does not exisit. They are an appaling company to deal with at present- have cost me a lot of time and stress and effort. Completely inneficient and worst service I have ever had.
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