Map
Detailed Information
- Place Types Jewelry store
- Address 29 High St, Winchester SO23 9BL, UK
- Coordinate 51.0623074,-1.3139548
- Website https://www.burrells.co.uk/
- Rating 4.7
- Compound Code 3M6P+WC Winchester, UK
Openning hours
- Monday 9:30 AM – 5:00 PM
- Tuesday Closed
- Wednesday 9:30 AM – 5:00 PM
- Thursday 9:30 AM – 5:00 PM
- Friday 9:30 AM – 5:00 PM
- Saturday 9:30 AM – 5:00 PM
- Sunday 10:00 AM – 4:00 PM
Photos
Reviews
Excellent jewellers, amazing customer service and a real passion for great watches and timepieces. Paul from the sales team treats all clients with respect and the courtesy they deserve, with no pressure sales tactics or pushing, just a passion for the watches and products and happy to help all clients find the right watch for them! Wide range of stock and one of the best pre-owned watch collections I've seen. Initially had a browse but will definitely be back hopefully in the near future to make a purchase. Thank you!
I had such a lovely experience with Jo at Burrells, she was so helpful from the email correspondence to the experience in the shop and helped to find the perfect watch for me. Very knowledgable and friendly! I would definitely go back to Burrells and would recommend to anyone.
Picked up my new watch from Burrell's today. Service was absolutely exemplary and the buying experience was seamless thanks to Jo the manager. Hope to see you again one day.
Bought a Blancpain in their sale at the weekend at a very competitive price and paid in full. Late on Monday I chase the order as I heard nothing and they claimed that they were going to contact me as there had been a mistake, they 'accidentally' sold it to someone else (the day after I purchased it). I think the reality is they got a better price for it so sold it to someone else knowingly. Now awaiting a refund and i'm out nearly £7,000 before Christmas. Very poor service for a luxury retailer.
My partner and I visited Burrells in Winchester and initially were dealt with by Paul as we had wanted to look at some engagement rings. As we don’t live locally my partner then continued with his enquires via phone and email. As Paul wasn’t available Jo was able to assist us further with our search for an engagement ring and ensured the style of ring was in the store when we returned. Jo was excellent in her responses to our phones calls and emails and maintained contact with us prior to our return to the store 2weeks later and looked after us perfectly, ensuring we were completely happy with our choice as well as being very scrupulous in measuring my finger to guarantee the absolute perfect fit. Our overall experience with Burrells was superb but we really cannot thank Jo enough for her professional and personal service from start to finish
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