Vets4Pets - Havant

This surgery has unqualified receptionist and a vet named Deux who is pictured and who has since left the practice, or been removed. I was told 3 years ago by the vet (Deux) that all 5 of my cats needed stage 1-2 dental treatment. They would have been 5 yrs old at the time and the oldest being 9yrs. When they went for boosters (2 years later) at the exact same branch, a different vet told me all 5 cats teeth were very good but could possibly need a polish and scale in a year or two. I remember the first vet (Deux) actually forcing and breaking a piece of tooth away from my cat and actually made her flinch badly and hurt her. This was unnecessary and caused damage. I felt completely uneasy and concerned. He did like to do a lot of talking and drawing on the white board to appear detailed and thorough. This was clearly just a ploy to charge as much as he could for unecessary work. One of my other cats have chronic diaorea. I had 3 appointments in a row using the same medicines, which were unsuitable and did not work. This is one Vets4pets at one practice, so I can't speak for all of them all. I also rang practice in an emergency and was told they would call back. The receptionist never did. I called back 5 hrs later to find she had forgotten. I didn't want to interrupt the vet in surgery or appointment's for other pets and never believed for one minute they would forget! I was also told that if I moved practice then I would lose my vaccine for life on all my pets. This was absolutely faulse and just proved that this branch has some serious issues with employees. I have since changed to Hayling practice, and I am overwhelmed as to how good they were. Avoid Havant branch and I would recommend using a different practice.

Easy to get in, friendly staff, worked well with my anti social dog around other customers.

Rubbish customer service and poor care for your pet have moved to down lands they are amazing stay clear of this place if you want the best care for your pet. They never answer phone so in emergency would not be able to contact the vets.

I was absolutely disgusted with vets for pets so how 2 of my animals received . I will not be using them again and will certainly not recommend them to anyone. I still waiting for response from them .

Weighed the puppy on the adult dog scales without even putting anything down first, this is unprofessional and dangerous. Extremely rude receptionist. Just very let down