Curwens Solicitors - Hoddesdon

Matthew Taylor dealt with both our sale and purchase. Excellent service. Diligent, responsive and prompt, everything you would want from a Conveyancing Solicitor. Thank you Matthew for the most professional service.

Matthew was fantastic throughout the process of selling my home. Diligent, polite and answered emails very quickly. A pleasure to work with.

Outstanding, professional, & Quick! I have used Curwens a few times now and every time they exceed expectations. The reception, assistants and Solicitors are very friendly, professional, responsive and all round great! I would highly recommend Matthew Taylor for property conveyancing and the whole Curwens team! Thank you again! Helen

My experience with Curwens and Matthew Taylor has not been positive. My transaction was the most vanilla it could be: myself the buyer had no chain, the seller had no chain, mortgage offer from Nationwide issued quite quickly and I was purchasing a freehold property... For a full month I could not get in touch with Matthew - he didn't reply to emails, when I called his direct line it was never picked up and voicemails I left were not followed up (occasionally the voicemails box was even full and I could not leave a voicemail) and when I called the office and asked to be put through to Matthew, they wouldn't be able to transfer me as Matthew was either not available or in meetings... and he did not come back to me during that month either. To make things worse he sent enquiries to the wrong selling solicitor which caused a 2 week delay and this was only picked up upon my repeated insistence when I was despairing. In the end the transaction went through with only 1 week spare before I had to vacate my rental accommodation, despite allowing myself plenty of time before handing in my rental notice. Matthew's lack of communication and his mistake emailing the wrong socilitor caused me lots of stress and my sleep suffered on many nights... I have raised a complaint and asked for reasonable compensation and after 10 weeks of raising the complaint, the main partner Alan Carter still has not come back to me. Now I'm having to contact the Legal Ombudsman to follow this up. Curwens is not taking responsibility for the subservice they provided to me, the mistakes and the stress. I feel they just took the money and don't care about the subservice and the undue stress they caused to me.

I would highly recommend using Curwens Solicitors, very professional. Matthew Taylor dealt with my case and he was very helpful, kept me informed at all stages. Communication was excellent, if I needed to speak with Matthew he was always available or would call back that same day. Fantastic customer service, excellent knowledge. Thank you so much