London Will Writing Ltd

Tony completed our Will and Powers of Attorney, very professional and always easy to contact, Tony has made the whole experience completely stress less and relaxing, Well done, I would highly recommend using this company

We found all our dealings with Tony were handled efficiently after we had been let down by another company. He was easy to contact whenever we needed him and got back to us promptly. He gave us a clear timeline of when things would be ready and did all he could to stick to it. Whilst there were a few small issues with the actual solicitors who drafted the wills Tony chased matters up so we could get our paperwork in order as quickly as possible.

Tony at London Will Writing provided mirror wills for my wife and myself. Whole thing was professionally managed in a timely manner and at reasonable cost.

we used this company with no problems in 2011. This year moving out of London we needed to update our property address on Wills & to submit a Declaration of Severance. We contacted Tony way back on September 9th. At the beginning there was communication. We had to chase where the Drafts were there were corrections needed, but the problem started when we asked Tony the consultant what STEP was & about using a solicitor in our own area and a document they should have provided us with. He decided not to respond & explain or give us advice. which as a consultant you would think that was his job. We emailed a complaint addressed to the Manager to return our original Wills from 2011 and if they can confirm they had submitted the DOS to Land Registry. This was ignored too. We appointed a Solicitor for new Drafts and to find out if the DOS had been submitted. They had not done this. We paid a fee of £175 for the DOS. The Wills which cost £120, they did correct the Wills.We have tried to get the £175 back through our credit card company but because Tony did not itemise the invoice we are unable to. We contacted them again & told them they should have the decency to return our fee as they had not submitted the DOS. surprisingly they responded when we asked them to return our fee. We were told to ring Tony. Too late by then. We did not want any further communication. He failed to explain & advise us and not submitting the DOS .Very unprofessional & untrustworthy and Tony is the Director, appalling way to treat their clients. I am sure they will respond to this review, saying they did not wrong.

Very happy with the service indeed. Well explained into detail. I got exactly what I wanted.