Home United Kingdom England Kloofs Of London Ltd

Kloofs Of London Ltd

71A High St, Stevenage SG1 3AG, UK

+44 1438 369233

Map

Detailed Information

Place Types Jewelry store
Address 71A High St, Stevenage SG1 3AG, UK
Coordinate 51.9107729,-0.207385
Website Unknown
Rating 4.4
Compound Code WQ6V+82 Stevenage, UK

Openning hours

Monday Closed
Tuesday Closed
Wednesday Closed
Thursday 10:00 AM – 5:00 PM
Friday 10:00 AM – 5:00 PM
Saturday 10:00 AM – 4:00 PM
Sunday Closed

Photos

Reviews

Jackie Lonergan (10/07/2020)

Took a memorial ring I purchased on line to Kloofs as it was too small. On first examination I was told I was better off sending it back to where I purchased it but they don't do re-sizing. I was absolutely gutted as it had my dads ashes in the resin. However the Owner could see I was upset and agreed to take it on. Within the hour I had a call back to say he had done it. To say I was delighted is an understatement. I popped back same day and it fitted perfectly. I asked how much I owed and he said, 'this ones on me'. What an absolute gent! I was so overwhelmed! I can now have dad with me every day. Thank you to everyone at Kloofs for really making my day.

Angela Geller (07/03/2020)

I took my watch to Kloofs as it wasn’t working and was dreading a large bill, after looking and cleaning I was told there was nothing wrong with it , returned to me no charge and correct time. How many jewellers would do that I wonder. The second time I have had over the top service from this excellent business. A G.

Sarah Lee (10/31/2019)

By far the best service I have ever received! I needed my late mother’s engagement ring repaired and after speaking to Peter, he completely put my mind at ease. I collected the ring today, and I’m absolutely over the moon with it. It looks more beautiful than ever and it means so much to be able to wear it again. Friendly and efficient, and now the only place I will be taking any more jewellery to in the future. Thank you again for an incredible service.

Francis Prior (02/11/2020)

No need, ever, to go to another jeweller. The staff here are so approachable and have a most extensive knowledge of their subject. They repaired a broken ring, replacing the lost stone. It was returned better than when new ! Astonishing skill and costing far less than I had feared. Many thanks.

Ronnie Flinn (12/23/2019)

I most definitely wouldn't recommend this company nor would I return. As a small business owner myself, quality of product and customer service the the two most important aspects of my business and my handmade products, neither of which were received from Van Cloof. The female owner is the rudest and most condescending person I have ever met. My partner bought me an eternity ring from here as a gift from him and our newborn son, after three weeks of wearing it, one of the claws had snapped off and broken. When taking it back to the shop, I was shocked to be told that it was damage caused by something I had done and as a gesture they would repair it on this occasion, one week later I received it back. After a few more weeks wear, exactly the same thing happened again but on the other side of the ring, they again said that it is something that I was doing to it! I find this really shocking to even be told, as this piece of jewellery was made as an eternity ring and should therefore be crafted and made to last the test of time, the ring is clearly not fit for purpose and they refused to admit fault or allow it to be returned. I'm sorry to say, but it was just an appalling customer experience in every way possible.

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