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Farrah Folami (11/20/2020)
My cat has been boarding here for the last couple of years and I wouldn't dream of sending him anywhere else. John and Pearl are like family to him. I can confidently say that all the cats here are loved and extremely well cared for. He is always happy and cheerful when we collect him, unlike the previous cattery we had sent him to.
Lisa Nicholl (11/26/2020)
Very helpful and pleasant owners. Cat seems to enjoy it when he goes.
Igor Mazur (09/02/2020)
My cat came back thin, underfed and with diarrhoea. The owners are rude and lack any social skills, as you can tell from their reply below. I hope they do not treat cats the way they treat their customers. The owners of the cattery charge you for food and board so they are quite clearly just economising on food. They ask for the food type your cat eats so I gave the exact type of food he gets at home. Quite clearly, he wasn't fed that because the only time he had diarrhoea before was when we tried to change his food and not due to travel, which he takes rather well apart from moaning a bit in the car. Whenever we left our cat at any other cattery, he came back fatter due to lack of exercise. This is the first time he came back so poorly and when we fed him at home, he jumped at the food as though he hadn't eaten the whole week. We felt so sorry for him for leaving him with these people. The owners are also very awkward and just strange, literally waiting behind a darkened window, staring out for when you arrive. They seem to have a pathological obsession with punctuality too. Although I was perfectly on time to drop and pick up the cat, the experience of someone staring out for you out of a darkened window is not a pleasant one. They are not the kind of people who I'd want to leave my cat with ever again.
Genuine Person (11/16/2020)
Rough handled my cat. EDIT: Yes, my cat my roughly handled. He was shaken out of his carrier with a firm, "COME ON". My poor cat was scared to death. I can certainly identify to Igor Mazur's review below too.
Emma Whitcombe (06/04/2019)
Great set up! Very lovely people who made me and my mum very comfortable when leaving our cat Alfie for the first time. Thank you
Similar place
Station Road, Hellingly BN27 4EU, UK
+44 1323 848585
http://www.willowcottagecattery.co.uk/