Map
Detailed Information
- Place Types Jewelry store
- Address 339, Lakeside shopping centre, West Thurrock, Grays RM20 2ZH, UK
- Coordinate 51.485911,0.283979
- Website https://www.ernestjones.co.uk/webstore/secure/store/3296/thurro
- Rating 4.2
- Compound Code F7PM+9H Grays, UK
Openning hours
- Monday 9:30 AM – 1:30 PM
- Tuesday 9:30 AM – 1:30 PM
- Wednesday 9:30 AM – 1:30 PM
- Thursday 9:30 AM – 1:30 PM
- Friday 9:30 AM – 1:30 PM
- Saturday 10:00 AM – 2:00 PM
- Sunday 10:00 AM – 2:00 PM
Photos
Reviews
I brought a Brietling endurance chronometer from your lakeside branch last Wednesday and I have to say what a lovely sales girl you have in Vicky. I am in customer services myself so I know the value of treating a customer in the correct way and Vicky ticks all the boxes. Please let her know that she is great and the Brietling is fantastic!
Some of the Sales Assistants are amazing at the store and some just make it so difficult. When it comes to Covid-19, they are exceptional.
Helen was incredibly helpful and went out of her way to help me with my issue. I was very pleased with the service, thanks Helen!
We just had such a good customer service experience they deserve 5 stars!
Went in the store to only have a browse as I have been eyeing up a nice watch for some time. I was greeted warmly by the Lovely Vicky who asked If I would like to see or try on any pieces that caught my interest. I took the opportunity to try on a lovely time piece. Vicky was great with her product knowledge. She knew her stuff about the item I was looking at. She gave such warm friendly customer service that I felt no pressure or sales talk from her but only professionalism. With this level of service I was really happy to purchase a new timepiece from her. Thanks Vicky and the lovely lady who made me and my cousin a great cup of tea. Really great experience!! Thanks so much!
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