Map
Detailed Information
- Place Types Jewelry store
- Address 32 The Mall, Burnley BB11 1BA, UK
- Coordinate 53.7897095,-2.2430627
- Website http://www.hsamuel.co.uk/?utm_source=Google%20Places&utm_medium
- Rating 4
- Compound Code QQQ4+VQ Burnley, UK
Photos
Reviews
Defective products, non existent post purchase customer service and hostile behaviour. Formal complaint regarding the conduct of store manager Nick Lawson to be submitted.
Helpful staff. Grest variety of jewellery and ornaments
I've been here for about 15 years. Never had a problem .staff so hopefully in every way. Would not go anywhere else for my gifts and just pop in for a chat. Excellent
I'm being kind with one star. My partner and I visited last week to view engagement and wedding rings. The staff were rude, argued between themselves, rolled their eyes when asked questions. Tried to charge us more than it cost, complained when I questioned it. In the end we left with my partner in tears. They spoiled what should've been a happy moment. Rang customer complaints to be told "sorry about that" had no further contact from this shambles of a company. Absolutely disgusted and appalled. AVOID
I experienced a excellent service in Burnley as I had a chain which was faulty Lesley and Zoe were very help full and had excellent skills of customer service which is very Important A shame that The Harrogate store dis not have the same service ad Burnley.
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