New Look

Unfortunately I have stopped visiting one of my favourite shops due a rude young lady who i seem to come across the many time that i have visited. As written on the recipt the name of your employee i believe is to be Iqra as stated on the recipt with the date and time. I have had several encounters with this young lady in the store each time they have not been pleasant. The young lady has her head so far up her backside on serval occasions I have felt intimidated and not worthy enough to shopping in the store. It has made me feel uncomfortable as I believe this individual looks down on her customers. On one of the earlier occasions I had asked the young lady to assist me and she completely ignored me. Another incident was there were few members of staff on the floor this young lady was near the womens clothing section another near the shoes. I needed a oponion regarding something hence i asked the staff as you do. The other individual was pleasent she gave me her opinion and advised me to go for another top with ther pair of shoes. However this young individual i asked about a satin dress and her answer was that will look nice on a petite size lady. This really upset and offended me as i may not be petite but im sure i could have pulled that dress off alot better.Due to these uncomfortable experiences I have decided to no longer shop at the blackburn store and go to other new looks stores where the staff are pleasent and respectfull. I happily now take my money to other stores even if it means i have to spend a little extra i am willing to do so, as my own self esteem, respect and satisfaction comes first.

I love New Look. This store is in our town centre of Burnley. Well maintained shop, friendly staff team some good bargains. Worth a visit.

Love this store. Always friendly, they help me. Advice is really good. Fantastic staff

I have always liked this store as it has a bit of everything under one roof and quality is really good aswell.

Poor service from the young lady at the till today. Name begins with m. Decided to go back for a refund due to this reason and spend slightly more for a similar item in foot asylum. I rather spend where I get good customer service.