Map
Detailed Information
- Place Types Department store
- Address Unit 5 The Rushes, Loughborough LE11 5BG, UK
- Coordinate 52.7736968,-1.2063666
- Website https://www.argos.co.uk/stores/4210-loughborough-the-rushes
- Rating 3.5
- Compound Code QQFV+FF Loughborough, UK
Openning hours
- Monday 9:00 AM – 8:00 PM
- Tuesday 9:00 AM – 8:00 PM
- Wednesday 9:00 AM – 8:00 PM
- Thursday 9:00 AM – 8:00 PM
- Friday 9:00 AM – 8:00 PM
- Saturday 9:00 AM – 6:00 PM
- Sunday 10:30 AM – 4:30 PM
Photos
Reviews
Fantastic customer service. Staff really go out their way to help. Amber arranged for my product to be exchanged. However this wasn’t in stock so their manager Wayne collected it for me from his store near his home. Really great service thank you I have one happy daughter. Keep up the great work
Terrible customer service. They haven't got a clue and they don't like refunding as if it's their money. The so called manager Wayne is very bias instead of checking the CCTV he believes anything and everything his staff say without a proper investigation difinatejy no management skills let alone experience get rid I've always been a fan of Argos not no more. Very inexperienced and unprofessional. Avoid at all costs. Very rude staff period.
Ordered an item Friday went to collect Saturday, was told was not there, went today told was not there till they went into the back.
This was not a great experience.
Very poor customer service this morning! We paid for 2 years cover on son's headset only to be refused what we had paid for. We showed them proof of purchase in black and white on the Argos card statement and on the app they wouldn't budge because we didn't have an actual receipt! It was there in black and white!!! Spoke to two, the second we believe a manager! Not helpful at all! After 30 minutes they honoured it. A very stressful experience and not necessary!!! Very poor show Argos
I have always been a big fan of Argos but shops are only as good as their staff.
Most are really nice but the sales assistant Wayne at the Loughborough store was really unhelpful so best avoided if you have a problem with an item under warranty.
The Manager there is excellent and I would have given the manager 5 stars! So if you have a faulty item with proof of warranty and are unlucky enough to encounter Wayne at the desk, maybe ask to speak to the manager.
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