Map
Detailed Information
- Place Types Shoe store
- Address Atherton Holme Mill, Railway St, Bacup OL13 0UF, UK
- Coordinate 53.6909693,-2.2295949
- Website https://www.redfootshoes.com/
- Rating 2
- Compound Code MQRC+95 Bacup, UK
Openning hours
- Monday 8:00 AM – 5:00 PM
- Tuesday 8:00 AM – 5:00 PM
- Wednesday 8:00 AM – 5:00 PM
- Thursday 8:00 AM – 5:00 PM
- Friday 8:00 AM – 5:00 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
My first ever Google review but had to in order to make others aware of how poor the service has been. Order 72036 placed 10/12/20 for a Christmas present. Received a text on 11/12 saying they'd be dispatched week commencing 14/12 "in time for Xmas". I emailed, 18/12 and 22/12 to chase, and 28/12 to cancel order. No response to any email, and phone lines not connecting calls or allow messages to be left. 4/1/21 I get an email to say my item has been shipped, so now I have to go to the cost and inconvenience to return to item for a refund, less the postage cost to ship to me. Port closures may be out of your control, but reading and responding to emails really aren't.
Edit - less than 2 hours to respond to this, yet no email response from over 2 weeks ago. Also, don't believe the emails were sent with updates as I, without doubt, did not receive any communication. As mentioned, port closures have zero impact on replying to emails. I'm not spending my time leading up to Christmas checking the social media of everyone I've bought from in case they think that's a reasonable way to deal with customer issues. Delivery won't be accepted as I expect a full refund.
I never write reviews but I though I would help others AVOID this website. My order ( #75549 ) was placed and after a confirmation email and payment being taken from my account, there was no communication whatsoever. I wrote to enquire when I could expect it, and when there was no response for a whole week, tried the telephone number and it's not working! I then wrote to cancel the order and ask for a refund. Days have gone by without any acknowledgement or response.
Do not be fooled by the low prices, do not buy anything from this website!!
I placed an order and paid for next day delivery.
Not a sign of being dispatched and delivery.
It wouldn't be so bad if I was told when it was being delivered.
Cannot get through on the phone and nobody has got back to me via email.
I have paid my money with nothing in return...
As many people have already mentioned, PLEASE DO NOT ORDER WITH THIS COMPANY. Their website looks deceiving and the positive feedback (is it even real?!) is tempting to trust. Look elsewhere, and there are reams of people complaining that their items haven't been received and that no one gets back to them. This has also happened to me. I have now sent 8 emails, tried to call numerous times and no one responds. They have taken my money and given me no items, and no tracking number, and they do not respond to ANYTHING! Please do not trust them and PLEASE DO NOT ORDER FROM REDFOOT SHOES!!! I honestly would not believe anything on their website at all. I just want my money back now but no one responds. I will be telling all friends and family not to trust this company - please don't either!
Do not use this company.
I paid for next day delivery (£6.99) last week and have had no confirmation that order is on it's way. No response to emails and the number they provide for customer services has a message that no one is available and not accepting messages so you can't leave any voicemails. There is no way of speaking to this company and have now lost out on a Christmas present due to their lack of service giving plenty of time for delivery.
Similar place
38 Bell St, Henley-on-Thames RG9 2BG, UK
+44 1491 574500
http://www.manzanashoes.co.uk/
26 Hart St, Henley-on-Thames RG9 2AU, UK
+44 1491 414068
http://www.ceciliaquinn.co.uk/
17B Market Pl, Henley-on-Thames RG9 2AA, UK
+44 1491 576143
http://www.modainpelle.com/
31 High St, Stourport-on-Severn DY13 8BE, UK
+44 1299 878356
https://www.bluntsshoes.com/
Unit 3 Ringtail Retail Park, Burscough, Ormskirk L40 8AD, UK
+44 1704 895665
https://www.shoezone.com/Stores/Burscough%20BB-1817?utm_source=
9 Moor St, Ormskirk L39 2AA, UK
+44 1695 574086
https://www.shoezone.com/Stores/Ormskirk-1869?utm_source=google
14 Moor St, Ormskirk L39 2AQ, UK
+44 1695 572424
http://www.clarks.co.uk/?cm_mmc=Google-_-Maps-_-na-_-na
Dock St, Fleetwood FY7 6JW, UK
+44 1253 779871
http://www.wynsors.com/stores?StoresID=25&name=fleetwood/&utm_s
Unit V1 Affinity Outlet, Fleetwood FY7 6AE, UK
+44 1253 779330
https://www.clarksoutlet.co.uk/?cm_mmc=Google-_-Maps-_-na-_-na
Unit 3 Anchorage Rd, Fleetwood FY7 6AE, UK
+44 844 847 5626
http://www.pavers.co.uk/
Farm Rossall Ln, Fleetwood FY7 8JP, UK
+44 1253 870558
https://www.fleetequestrian.com/
129 Victoria Rd W, Cleveleys, Thornton-Cleveleys FY5 3LA, UK
+44 1253 857732
Unknown
61 Victoria Rd W, Cleveleys, Thornton-Cleveleys FY5 1AJ, UK
+44 1253 829280
Unknown
35 Victoria Rd W, Cleveleys, Thornton-Cleveleys FY5 1BS, UK
+44 1253 866158
https://www.newlook.com/uk/store/Cleveleys-Cleveleys-GB-1516?y_
4 Princess Rd, Cleveleys, Thornton-Cleveleys FY5 1BP, UK
+44 1253 828010
Unknown
56 Victoria Rd W, Blackpool, Thornton-Cleveleys FY5 1AG, UK
+44 1253 828163
https://www.bonmarche.co.uk/storelanding/?storename=cleveleys&u
Unit 6, Thorne Farm, Ramsgate CT12 5DS, UK
+44 1843 825757
http://www.bootshopuk.com/
15 Derby St, Leek ST13 6HN, UK
+44 1538 373160
https://www.shoezone.com/Stores/Leek-1885?utm_source=google-pla