Map
Detailed Information
- Place Types Pharmacy
- Address Heath Lane Surgery, Heath Ln, Earl Shilton, Leicester LE9 7PB, UK
- Coordinate 52.5752237,-1.3229273
- Website https://finder.well.co.uk/store/earl-shilton-heath-lane-
- Rating 3
- Compound Code HMGG+3R Leicester, UK
Openning hours
- Monday 8:30 AM – 6:30 PM
- Tuesday 8:30 AM – 6:30 PM
- Wednesday 8:30 AM – 6:30 PM
- Thursday 8:30 AM – 6:30 PM
- Friday Closed
- Saturday Closed
- Sunday Closed
Photos
Reviews
Absolutely awful customer service. No comparison to the length of time it takes to get prescriptions from the other chemist in Earl Shilton. No one could give me a sensible answer about why it takes 48 for them to receive an electronic prescription from the doctors and then three days to prepare it, when they don’t actually prepare it at all. It then takes twenty minutes when you go in (and that’s from when you get to the desk. You have to queue outside because they only allow 2 customers in there. They don’t answer the phone (I tried 14 times today) and the pharmacist did not raise it as an issue when the label that they printed out, did not match the number of tablets prescribed. I will not be returning.
Understaffed chemist, I have consistently struggled to get items and always have to wait. Lockdown hasn't helped but had to switch chemists to ensure getting medication on time and correct.
Cracking pharmacy, super quick and friendly. loads better than the other one round the corner.
I have my prescription sent here and the first few months all was good, I'd receive a text when my prescription was ready to collect. This month however I never received my text, I phone afew days later when I'm Completely out of my meds and ask why I haven't been contacted before now? They offer no explanation, no apology and tell me they have to order my meds in and to come down in 3 days to collect. I called on the Monday. Went down Thursday am to collect, guess what nobody had ordered them and they weren't there I got an apology and sent away. I was due to go on holiday Thursday pm. So I have now had 2 weeks and 3 days without my meds. I went straight down chemist after returning home yesterday (Saturday 2/6) and guess what, chemist was shut ... Who shuts a chemist on a Saturday ?!? So I'm now waiting for Monday am, il be late for work trying to collect my severely late meds and I will also be switching my chemist to a more organised, friendly store. 2 weeks without your under active thyroid meds is quite a big deal.
Very helpful and accommodating staff, easily accessible.
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