System Servicing

Incredible service! Efficient and quick to respond when our boiler decided to breakdown. Kris explained to me what was required and what the issues were. Highly recommended!!

Fast and efficient service. On time friendly and a great price. Definitely would recommend!

First class service, very professional and reliable as well as fairly priced.

Well let's be clear: The final result of the job asked to Rick is good. Except that all the rest is pitiful. Rick is NOT a man of a word. I mean during the quote time everything asked is answered yes. Except that when you receive the quote in writing things are missing and I had to chase him two weeks to have them in writing (reseal two shower trays). And have to do half of the job myself. Then the guy run... he run all over the place: half a day here, 10mn in Newark, an hour in North Lincoln, 10 minutes there and over again... He tells you: - See you tomorrow and reappear two days after: -You could have rung me I said. -You wouldn't like me to call you at 10pm. -Because do you think that at 10 pm I still wish to have you here doing a job???? Then we asked him while he change our complete bathroom to reset the new taps that were there in another bathroom... Yes I'll do that for you... and ran away... We paid every other contractor on the day of completion during our works. We hold our payment to him waiting for..... The completion of the works. And then the real Rick came out: It's not on the quote and bla bla... after arguments and even menace (I dare you, mate!) I decide to pay him and have the job done by someone else. Well, in the end he COULD be a real pro if didn't take more that he can chew. But ask every comers and dots in writing and do not move until you have them. Gentlemen agreement stands ONLY between gentlemen.