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Brightside Insurance

Brightside Park, Severn Bridge, Aust, Bristol BS35 4BL, UK

+44 333 222 4540

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Detailed Information

Place Types Insurance agency
Address Brightside Park, Severn Bridge, Aust, Bristol BS35 4BL, UK
Coordinate 51.605145,-2.62452
Website https://www.brightsideinsurance.co.uk/
Rating 3.9
Compound Code J94G+35 Bristol, UK

Openning hours

Monday 9:00 AM – 1:00 PM
Tuesday 9:00 AM – 6:00 PM
Wednesday 9:00 AM – 6:00 PM
Thursday 9:00 AM – 6:00 PM
Friday 9:00 AM – 6:00 PM
Saturday 9:00 AM – 1:00 PM
Sunday Closed

Photos

Reviews

Mr Weir's Computer Science (09/30/2020)

Absolutely shocking business. Cancelled wife's car insurance because a document was missing despite us uploading it on the day and phoning up to explain we were having problems. Spent hours on the phone and they refuse to do anything. We've uploaded all documents 0 licence points and all NCD is valid so nothing dodgy going on we were just struggling to find a document. Zero understanding during a global pandemic! Even charged us a cancellation fee when we didn't even want to cancel!!

andrew grubb (10/28/2020)

Do not deal with this company for any type of insurance. you will be ripped off they are rogue traders. They reply to your emails so late that you incur a charge. They also lie about keeping your card details on record. There website portal dosent let you cancel so you incur more charges. Stay away from these rogue traders.

Crawford Hendy (11/28/2020)

Shocking service. Was told my car policy would automatically renew. Then get a text today saying they omitted to renew due to oversight with system. Asked me to call them to sort it out. So turns out I have been insured for a week , wouldn't have been covered had I been in accident and had the audacity to tell me they would offer a new policy but as the old one had lapsed - due to their fault remember - the new policy would increase by 25% . No apology and no offer for a reduction so went elsewhere

Robin Szemeti (11/05/2020)

First year price was excellent, second year was 30% more expensive than elsewhere. Website is set up as a scam, they only have a button for "renew now" and no "cancel my renewal" option, and will automatically renew if you don't contact them. The emails are sent from a "no-reply" email address, to prevent you replying by email, and if you phone them and follow the options to cancel the renewal you will just be on hold, seemingly forever.

Allie Llewellyn (12/30/2020)

I had a car insurance policy through Brightside and my car was subsequently stolen. Brightside have been absolutely shocking with handling the claim, they have ripped me off at every opportunity which has made an already tough time so much more distressing. I absolutely wod not recommend them for any policy and would tell anyone to avoid them at all costs.

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