The Frock Spot

Couldn’t fault The Frock Spot. Nice clean dresses nice prices very pleased with my purchase. Also I have read through their reviews - and I cannot understand how in a previous review the lady stated you were too covid focused. I’d couldn’t fault their processes safety and wanting to protect the consumers general well being. We live in a very changed world so well done Frock Spot for taking covid seriously I take my hat off to you. And I wish you every success ladies in the future.

Thank you The Frock Spot for helping us find the perfect dress for our special day. I know my fiancée was anxious about finding a dress, so your patience, relaxed and helpful manner helped greatly. Even though Covid-19 restrictions are limiting everyone’s day-to-day life, your attention to social distancing and keeping items clean, was reassuring, but it did not detract from this important purchase. Thank you again, we would be more than happy to recommend you to everyone.

Very friendly, polite and helpful staff with covid restrictions being upheld. Highly recommended

I thought long and hard about leaving a review as don't like to be negative, however I felt the need to be honest and show others the experience I had. I understand that Covid has changed usual procedures however when I went to the frock spot it was extremely ott. When myself and my party came into the shop we were made to stand behind a line and all wear gloves. I wasn't able touch the dresses despite being allowed to try them on? You weren't allowed to take photos which I understand the reasoning behind, however makes it extremely difficult to remember the dress after trying multiple on (this isn't standard procedure for bridal shops as have been able to take photos in other designer bridal shops). I felt the owners were uncomfortably pushy and when ever I stated I'll have a coffee and think they made strange remarks like "that won't be here later" or "we're selling everything really quickly so you need to be quick". I felt there was next to no conversation or general chit chat which made my friends feel awkward and unable to speak as worried they'd ruin the silence. (Although Amy was definitely far more "chatty" than the other lady). Also, they don't have any clips so if you're too small for the dress one of the owners has to stand behind you to hold it which is awkward if you're trying to walk around. Admittedly some of the dresses are nice (especially during this retirement sale) and the display is pleasant also but overall the experience and atmosphere wasn't ideal compared to ALL the other bridal shops I had since been too.

I walked into this lovely boutique and wow. They were really busy and had just had a delivery 5 boxes moved everything out of the way for me and made me feel so welcome. Nothing was too much trouble. Needless to say I have the best dress. No other shop compared to the service i received here. Thanks Amy for all your patience Marty xx