Orford Hill Dental Surgery

Always super helpful and fast to get you in if needed. No long waits and all very friendly too.

Great service and friendly professional staff!

The practice is located very conveniently in the city centre. Good availability of appointments, friendly receptionists and a very good dentist (with a nice approach towards children too). It never seems insanely busy here and I never feel being rushed in as I was at the previous practice where I was registered before.

Inconvenient experience throughout. Registered with the practice about 3-4 months ago, never got to see a dentist! Extremely understaffed practice due to maternity and holiday, therefore didn’t have appointments that were suitable...shoehorned into an appointment that wasn’t suitable even though they were told as much, “oh I’ll book it for you and you could change it later”(I couldn’t), which hap-hazard shifts and an inability to cancel ahead meant that I couldn’t call in to rearrange (srike 1). On the second occasion work commitments (again) and a morning after a night shift, oversleeping and quite frankly forgetting the appointment meant I was late (my fault strike two and the ban hammer struck me) their policy dictates that they can no-longer see me. Reception went to speak to a dentist, they seemed to not want to talk to me. This practice doesn’t use text alert or have any sort of online interaction and is very antiquated. If you are a young professional who at this time work rules you this is not the place to go. Their blanket policies and lack of flexibility meant that it was extremely difficult to meet their appointments, it seems to be that they expect that you fit your life to the appointment or else...I’ve gone elsewhere to a dentist that doesn’t do any of those things. If you have a hectic work life balance and are looking for a dentist don’t register you are wasting your time, stressful & unforgiving is how I’d sum the practice up... I am happy to be contacted by the practice and I am a patient at this practice, if they do contact me I shall edit this review after this paragraph to reflect this. If nothing shows then contact hasn’t been made. 5/11/18.

I have been going to this dentists for several years and have to say colin is the best dentist I have ever been treated by and the service has always been excellent.